TELSTRA EXCHANGE|Author Profile

Total Posts: 2

Last Post
29 Jul 2010

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Ben Birbeck

  • @telstra Twitter team
  • Telstra
  • http://twitter.com/telstra
  • I started way back in 2003 in Telstra Shops prior to moving to call centres handling Billing, Activations, and Sales on the phone. I then moved to the online space assisting customers via Email Support & Live Chat. Like Jase, I was a part of the initial team using Second Life and Twitter to assist customers, and am now working more and more with blogs.

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Posted in Telstra News

Telstra iPhone 4 launch Adelaide sidewalk interview

29 Jul 2010

Author: Ben Birbeck.
Outside the T[life] Grenfell Street, a lonely figure has been waiting by the door. Craig has been lining up outside the store since 1pm to become one of the first in Australia to get his hands on the Apple iPhone4.


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Posted in Telstra News

We are the Telstra / BigPond Twitter team

04 Mar 2010

Since October 2008, Telstra has been active in supporting customers in the social media network called Twitter.

For those that aren’t familiar with our team, during the work week we connect with BigPond and Telstra customers and anyone else who is seeking support or information about Telstra products and services.


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