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TELSTRA EXCHANGE|Telstra social media channels

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Customer support on Twitter

  • @Telstra
    Telstra customer support for mobile phone, Internet or landline.
    Online 24 hours a day, 7 days a week.

Telstra 24×7 Live Chat

  • Live chat
    Speak to a Telstra Live Chat Consultant about any queries you may have.
  • 24×7 on Facebook 
    24×7 Live Chat is also available through Facebook

CrowdSupport customer forum

  • CrowdSupport
    Our online support forum lets you post questions – and answers – about Telstra products & services. Telstra service folks are also on hand to help where needed.

Telstra on YouTube

  • Telstra KnowHow on YouTube
    Information and easy to follow tutorials on how to get the most out of your Telstra device including Telstra Next G™ powered SmartPhones.
  • Telstra Corp on YouTube
    Showcasing videos, popular advertisements, customer case studies and interviews with our top executives and employees.
  • Telstra Enterprise & Government on YouTube
    Customer case studies, event videos and interviews from the leading provider of network-based solutions and service to enterprise and governments in Australia and New Zealand.

Telstra on Facebook

  • Telstra’s Facebook page
    Sharing ideas, opinions and information on all things related to a connected life. Become a Telstra fan.

Telstra on flickr

  • Telstra Corp on flickr
    Photo coverage of Telstra events, including executives briefings, sponsorships, awards and product launches.

Telstra blogs

  • Telstra Enterprise & Government blogs
    Insights, information and blogs focused on business, enterprise and government.
  • Be Involved blogs
    Telstra’s sporting and individual ambassadors represent Australia at an elite level, across a wide range of sporting codes, and in all areas of the arts and in business. Visit the Be Involved website to read their blogs.