Customer support on Twitter
Telstra customer support for mobile phone, Internet or landline.
Online 24 hours a day, 7 days a week.
Telstra 24×7 Live Chat
- Live chat
Speak to a Telstra Live Chat Consultant about any queries you may have.
- 24×7 on Facebook
24×7 Live Chat is also available through Facebook
CrowdSupport customer forum
Our online support forum lets you post questions – and answers – about Telstra products & services. Telstra service folks are also on hand to help where needed.
Telstra on YouTube
- Telstra KnowHow on YouTube
Information and easy to follow tutorials on how to get the most out of your Telstra device including Telstra Next G™ powered SmartPhones.
- Telstra Corp on YouTube
Showcasing videos, popular advertisements, customer case studies and interviews with our top executives and employees.
- Telstra Enterprise & Government on YouTube
Customer case studies, event videos and interviews from the leading provider of network-based solutions and service to enterprise and governments in Australia and New Zealand.
Telstra on Facebook
- Telstra’s Facebook page
Sharing ideas, opinions and information on all things related to a connected life. Become a Telstra fan.
Telstra on flickr
- Telstra Corp on flickr
Photo coverage of Telstra events, including executives briefings, sponsorships, awards and product launches.
- Telstra Enterprise & Government blogs
Insights, information and blogs focused on business, enterprise and government.
- Be Involved blogs
Telstra’s sporting and individual ambassadors represent Australia at an elite level, across a wide range of sporting codes, and in all areas of the arts and in business. Visit the Be Involved website to read their blogs.