Pre-Paid iPhone unlocking instructions:
Check and pay your iPhone unlocking fee by either calling 13 22 00 and saying ‘Prepaid’ or visiting a Telstra store.
To unlock your Post-Paid Apple iPhone from Telstra:
Step 1: Provide your Apple iPhone details to Telstra
A. When you call through it’s also best to have your phone’s IMEI number handy. This is normally on the box that your phone came in however if you’ve thrown it away or don’t have it, the easiest way to get it is by keying * # 0 6 # and then pressing the “call” button on your phone. This should then display a 15 digit number which is your IMEI.
B. Calling 13 22 00 and say ‘Prepaid’ or visit a Telstra store.
C. The Telstra consultant will take your details and pass them to Apple to complete the unlock. This process can take up to 72 hours.
Step 2: After 72 hours, connect your Apple iPhone to iTunes to finalise the unlock process
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