There’s nothing better than upgrading to a shiny new smartphone.
When I get a new mobile, the first thing I do is set it up with my favourite content. That means transferring across all my music, contacts, emails, photos – and downloading all the apps I can’t live without. If I do this over the mobile network, it can add up to a fair amount of data use in the first month.
You have told us that this is what many of you do as well and as a result, many of you use more data in the first month of your new contract than you usually would.
We’ve listened and have made some changes to help.
From today if you sign up to a new eligible Mobile Accelerate Plan (plus a handful of other plans noted below) you’ll receive an extra 25GB of data and unlimited voice/SMS/MMS to standard Australian numbers, all to use in Australia for the first month of your new contract, all for no additional cost.
We want you to be able to set-up, try out and enjoy your new device with the peace of mind that you have a generous data allowance to play with, and won’t exceed your voice inclusions.
We know cost certainty is important to you so we continue to look for new ways to ensure you won’t face surprise bills. Recent changes include reducing our excess data rate by 70% to 3c/MB and the introduction of a voice safety net, which caps the monthly plan fee plus excess voice charges for all call types included in our plans to $130 per month.
Making a smooth transition to a new smartphone can sometimes be hard with our phones now containing so much data and information. We’ve pulled together a few tips for making the switch seamlessly.
* The POMC is available for new and recontracting customers who sign up to a new Mobile Accelerate Plan (including BYO), Data share plans (consumer and business), Business Performance Plans and DOT mobile 12/24 month contracts. Peace of Mind Commitment isn’t available on Mobile Accelerate Casual Plans.
Other things you need to know: Not available to customers on a Mobile Accelerate BYO Plan recontracting within 12 months of their plan start date. Some usage is excluded, such as calls/text/MMS to premium numbers (e.g. 19xx numbers), 1234, 12455, 12456 and satellite numbers, content charges and use overseas. Unused allowances expire after a month
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