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11 Jan 2013
By Jude Flynn
Jan
11
2013

House with No Steps – a growing part of Telstra’s supported workforce

House-with-No-Steps-header

I work within Telstra’s Service Delivery northern region, which covers Queensland and northern NSW. My job includes liaising with not-for-profit organisations to seek out suitable suppliers for network site maintenance. We call this Telstra’s Supported Workforce Program.

Employees from the House with No Steps, headquartered in Burleigh Heads, Queensland, are currently contracted by Telstra to perform cleaning and grounds maintenance at 64 Telstra exchanges from the Gold Coast to Townsville.

Due to the success of the program so far, we have grown our partnership with House With No Steps and from 1 January 2013 their program of work will nearly double, with an expansion into northern New South Wales to take on grounds maintenance for an additional 60 Telstra sites.

Telstra’s Supported Workforce Program currently employs over 200 people from 13 not-for-profit organisations nationally, including House with No Steps, Minda, Choose Employment, Orana, Disability Services Australia, Wesley Mission, Phoenix, Interwork, La Trobe Valley Enterprises, Parklane Nurseries, Radius Disability, Scope Victoria, and Wise Employment.

See a video taken during a visit to the team at Nerang Exchange in December, here Mark Keen from House With No Steps, supported employee Gary Ladner and Telstra team leader David Finch talk about the program and what it means to them.

I’m proud to be able to partner with community groups, such as House With No Steps, to provide meaningful and valued employment to people with a disability and I’m also proud to be associated with a company like Telstra, who are committed to delivering accessible services to Australians with disability to ensure all aspects of its business are accessible, including employment opportunities.

What makes you proud?

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11 Comments

  1. Its great to read about your Telstra Supported Workforce experience with House With No Steps Jude!
    Many thanks for taking the time to share.
    Bert Ciavarra
    Manager Disability Programs

  2. Max [Telstra Employee] says:

    Brilliant that Telstra is getting involved with initiatives like this, long may it last and let’s hope we are able to roll out this out countrywide.

    • Jude Flynn [Telstra Employee] says:

      Hi Max, You will be happy to know this is a nationwide initiative. This article only relates to the SD Northern program. Access the ‘related post’ for the bigger picture view. Very worthwhile program and thanks for your interest.

  3. Ryan Senior [Telstra Employee] says:

    Well done Jude! House With No Steps do some great work here in Central region and are expanding the number of sites they maintain for us as well. They definately go above and beyond in the work they carry out.

    Keep up the good work!

    Ryan Senior
    Initiative Specialist, Central Region.

  4. Jo [Telstra Employee] says:

    It’s things like this that attracted me to Telstra in the first place and it’s things like this that keep me motivated on those tough days. Thank you.

  5. Peter Pocock [Telstra Employee] says:

    Hi All, I am proud to have met the HWNS Team up here on the Sunshine Coast. They have done a fantastic job with the cleaning of our Exchanges and Offices in our area. Some in the past have been cleaned to a sub-standard quality, but these Guys & Gals do an A+ job. Well done q:-)

    • Anja Morgan says:

      Hi Peter
      Thanks for your praise of our work, we are getting great feedback from many of the team at Telstra. We have a great dedicated team who definately do go above and beyond the call of duty for the work they do, they are proud of what they are doing and enjoy the positive interaction with the telstra staff in the offices and sites. We are looking forward to another great year of working with you guys.

      Regards Anja

  6. Jules Vovos (Employee) says:

    Awesome – keep the expansion happening. This is so, so worthwhile

  7. Ed Stevenson Law says:

    Corporate responsibility that also benefits people with special needs. Well done Team.Telstra.com got the link from an employee who is proud of his involvement. Well Done Speedy.

  8. Mike Marrett [Telstra Employee] says:

    Great work Jude. I love the positive feedback from our own Team Leaders and field CT’s as they have been at the centre of driving this change as well.

  9. Bec Preston says:

    This is fantastic Jude & you have worked hard to promote such a wonderful partnership, thanks for ‘finally’ sharing your story, you make a great advocate for Telstra.

    Bec
    ISGM Chermside I&M Team Manager

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