13 Nov 2012
By Dan Michael

Nokia Lumia 920 launches with Telstra


We’ve heard your call outs for the Nokia Lumia 920, we know you want to get it as soon as possible, and we know you want great deals, including the awesome NFC accessories that the Lumia uses.

So here’s the date you need to remember to be the first in line to grab your very own Lumia 920 from Telstra, powered by Windows Phone 8 and supporting one of the world’s most advanced mobile networks – Telstra’s national 4G network. The release date for the Nokia Lumia 920 is 27 November 2012 and we’re excited to be launching this device in selected Telstra stores.

To really get this thing jump started we have a couple of special offers for you because we know that you’re as excited as we are about the possibilities with this new smartphone.

Today we’ve announced a bonus offer if you pre-order online.

Pre-order the Nokia Lumia 920 on on an Every Day Connect plan (details below) before November 26 we’ll throw in a portable JBL Playup speaker valued at $199 at no additional cost!

The JBL is an awesome way to pump out your tunes, it’s rechargeable and connects with the Lumia 920 over NFC (Near Field Communictions). You can play a song just by tapping your phone on the speaker. I can’t wait to start using mine!

So the only question left is, which colour to order? :P

Features of the Nokia Lumia 920

  • The Nokia 920 comes with built-in wireless charging and sports a polycarbonate design
  • It is available from Telstra in four colours: black, white, red and yellow
  • 32GB of memory + 7GB of SkyDrive cloud-hosted storage
  • 8.7-megapixel camera uses advanced floating lens technology that Nokia says takes in five times more light than competing smartphones, making it possible to capture clear, bright pictures and video indoors and at night. Nokia calls it PureView — also compensates for hand movement while a photo is being taken and we think you’re going to really like it
  • 4.5 inch ‘PureMotion HD+’ display
  • Windows Phone 8 is the perfect companion for all of your productivity requirements with Microsoft Office built in!

Update – 14 November

Due to strong demand pre-order stock for Nokia Lumia 920 has been exhausted.

Stock will be available be in select stores from 27 November.

Plans and pricing

Once available, the Nokia Lumia 920 will be able to be purchased:

  • by personal customers on the $60 Every Day Connect Plan with a $5 handset repayment per month (after using an included MRO Bonus) for 24 months which offers $600 worth of standard national calls and MMS plus unlimited text messaging to standard Australian numbers and 1GB of data for use in Australia. Min cost over 24 months is $1,560 ($65/mth) (2 minute standard call $2.38, excess data usage $0.10/MB).
  • by business customers on the $60 Business Performance Plan with a $5 handset repayment per month (after using an included MRO Bonus) for 24 months with $600 worth of standard national calls and MMS plus unlimited text messaging to standard Australian numbers and 1GB of data for use in Australia. Min cost over 24 months is $1,560 ($65/mth) (2 minute standard call $2.38, excess data usage $0.10/MB).
  • It was also be available outright for $696 at Telstra stores


Posts: 47


  1. Jacob says:

    ordered…. hweheheh … Worth waiting for…. So happpy…..

  2. Ben says:

    Is telstra planning on loading the 920 with it’s various telstra branded applications? or will it be stock?

  3. Luke says:

    That’s great news and a fantastic deal. I’ve already pre-ordered mine :)

    Any idea what colour JBL speaker we will be receiving? I was unable to select a JBL speaker colour within the pre-ordering process, so sent a reply email to the order confirmation email I received and requested a black JBL speaker unit.

    Also, I notice the JBL PlayUp speaker bonus is on offer to customers who pre-order before November 26 on the advertising banner, while in your post the date is listed as November 20. Which is the correct date? Thanks.

    • Dan says:

      Hi Luke

      You’ll be stoked that the speakers are all black!

      I have updated the blog with the correct date. Hopefully we can deliver pre-orders sooner.

  4. Jesse Chelin says:

    Tried to pre-order the this morning. Says my account number is a mobile number (which it is NOT) and will not allow me to conitnue with my pre-order.

    Staff at 2 seperate stores in Brisbane CBD weren’t even aware of the phones existance let alone the fact the pre-order was open today and ushered me out of the store with NO assistance at all.

    As a former Telstra employee and a Business Account Customer I am totally digusted.

  5. Craig says:

    When do the outright phones end up in stores for pre-order? $696 is a very good price – much better than Harvey Norman, JB Hi-Fi etc… Almost feel sorry for those trying to pre-order from other carriers!

    • Dan says:

      Hi Craig

      There is no preorder for instore at this point. It will be on a first come basis. The date we have right now is Nov 29th.

  6. Dan says:

    Nice, hopefully the preorders arrive early :)

  7. James says:

    Is it possible to pre-order the Lumia 920 to purchase outright?

  8. Anthony says:

    Thank you for finally announcing a date!

    Now, to be a nuisance, do you have any information for when retailers will have these devices? I want it in Grey, and Telstra are inexplicably not making that available directly through themselves.

  9. Josef Herbert says:

    Finally! And at a reasonable retail price too. Now to decide whether to go and buy the glossy yellow, or wait for the matte cyan… Choices.

  10. RadicalCasey says:

    I got the pre order email but Telstra already seems to be sold outr of Red ones. Does anyone know if they’ll be getting any extra Red 902′s in stock

  11. Rob says:

    Will the Lumia 920 be released outright at the same time as those on plans? Can we pre-order one outright to secure stock?

  12. Adz says:

    I would also like to pre-order one outright if possible.

    • Dan says:

      Hi Adz

      We don’t do pre-order for outright sorry pal, you’ll have to wait for the 27th for that one and I recommend planning to line up if the demand for pre-order was anything to go by.

  13. Dave says:

    If you purchase it outright, is there a unlocking fee?

  14. Dave says:

    Is this the international version? Can you list all of the bands that the version you are selling provides?

  15. Nikki says:

    FINALLY! And managed to snag a red one too. All that maniacal refreshing of the Whirlpool thread was worth it.

    Oh my gosh yes, I can have my life back now!

    Well mostly… Still have to wait for delivery.

  16. Karl says:

    Can the outright phones be pre-ordered? What does it mean by selected stores?

    • Dave says:

      I’d like to know as well.

    • Carl says:

      My question as well.
      I want ot buy outright, will connec tot existing telstra business accounts.
      When will we expect Cyan?

    • Ben says:


      The Cyan model is exclusive to AT&T in the US, so I don’t think it will be made available as the RM821 Version doesn’t have it anywhere in the world.

  17. Priscilla says:

    They look great! Nice to finally have dates and info :0)

  18. Pat says:

    Seems all sold out now on the pre-order page. About an hour ago there were only the black and the white ones available for pre-order while yellow and red already had the ‘Coming Soon’ button shown.

    Now all the colours have ‘coming soon’ button…which means all sold out?

  19. Nic says:

    Will there be cyan avaliable later and it says theres no more stock for the 920, will they get more soon

  20. Chris says:

    Looks like Western Australia misses out again. Nothing available to preorder at 2:00pm WST. Not happy….

    • Chris says:

      Happy Camper now!!! Got a preorder in after midnight EDT. WA had a time advantage for once…early night for me.

    • Priscilla says:

      That’s awesome! I logged on early this morning too and got one that I missed out on yesterday
      Yay to us both, and hopefully others


  21. MK says:

    Pre-order gone sub 5 hours for all colours..hoping that resellers may have similar deal with the speaker and reduced price charging station, otherwise you’ll be better off buying it from O/S.

  22. Jerry says:

    i had pre-order lumia920 as soon as possible, but one thing i’m confused that did this lumia 920(post paid) is unlock? because i will go to another country for a month

  23. Ben says:

    Have pre-orders sold out? I just went to nab one but all the colours say coming soon :-(

  24. thewaves says:

    I also tried to pre order at a Telstra shop for $696 – after an hours wait – they didn’t know about the deal! What gives?

  25. Jonathan says:

    Nooo!!! I hesitated on the colour decision, now No more stock? I want to pre-order and get my JBL player.

  26. Martin says:

    Will I get the same deal when I buy outright in a Telstra store and can I get a Grey one

  27. Jon says:

    where can we pre-order the phone to be purchased outright? how many years of warranty does Telstra guarantee for the L920?

    • Nick says:

      Telstra is not going to provide warranty on a phone that they do not make.

      Nokia will provide the warranty…

    • Dan says:

      hi Jon

      We are not doing pre-order for instore, online only sorry and the stocks have now been exhausted for now.

      Warranty will be normal as per the Manufacturer of the device (Nokia)

  28. donwlayco says:

    …To the Telstra Management


    Nokia brand is NOT anymore No#1 brand, $696 is too expensive, don’t be greedy start selling Lumia 920 with $500 and kill competition…

    • Nick says:

      I dont think it would be possible to sell it outright for $500 without losing money or only making a very small amount of profit.

      If you paid telstra $500 for the phone telstra only gets to keep $450 as the other $50 is GST

      So to sell it for $500 telstra would need to buy the phone for around $300 so they can make some profit.

      I dont see nokia selling the phone wholesale for $300 as nokia needs to make the phone, send it to australia and make a profit selling it.

    • Ben says:

      Seriously Don, get a life. Nokia Lumia 920 is not your cheap n nasty Android phone. Telstra (for once) is the cheapest in the Country at the moment at $696 outright.

  29. Richard says:

    Available on the 29th in “selected” stores.

    How do we know which stores?

    Also is it true that the wireless charger will be offered in store for $29 instead of $129?

  30. AJ says:

    So many people in this thread have asked about outright order. Can you please reply or provide some information?


    • AJ, we don’t do outright orders online. Brendan

    • Dan says:

      Pre-order was online only sorry AJ and stocks have now been exhausted sorry.

      The device will be available in select stores from Nov 27.

    • Nerdic says:

      Hi Dan,

      Will Telstra release the names of those stores prior to the 27th? Will it be possible to pre-purchase in those stores prior to the 27th?

      Will the Nokia Wireless Charging Stand (DT-910) be available in stores at launch? Will this model get discounted the same as the Wirelss Charging Plate (DT-900)?

    • AJ says:

      Thanks Brendan & Dan. I appreciate your response. Please let us know which are the select stores for 27th Nov.

  31. Dani says:

    ok so im pretty unhappy with telstra right now! Like alot of people ive been waiting for this phone forever, i receive the pre order email only to have the phone sold out on pre order. I talk to my local telstra store in launceston to be told they know nothing about this phone, when it will be available, if they are getting it etc etc Pleeeeeease can someone give me the correct information, its very very frustrating and i want this phone Thanks

    • Dan says:

      hi Dani

      I’m really sorry you got the run around, pre-order stock flew out the window and has now run out unfortunately. We are still working through stock and individual levels so Launceston were not to blame.

      It will be in select stores from Nov 27 – I just hope your store is one of them!

  32. rocco says:

    any news if it will get a Blue Tick ??

  33. Vinh says:

    Do these phones come with Telstra logo/stamp anywhere?

  34. Jayne says:

    Was I too late for the preorder???? says 27th Nov

  35. Jihad says:

    Wow I cant believe how fast the pre orders went. mind you the concept of a pre order should never close.

    its a pre order, hence letting Telstra know how many they need on release date.

    let me pre order i want my JBL.

  36. Matt says:

    Incredible. Pre-order stock exhausted already? That’s fantastic! And most of the time when I mention windows phone or lumia people give me weird look like I’m talking jibberish. I think this phone is going to be more popular than I thought.

    I’m glad I got my order in when I did. Can’t wait for my shiny red lumia!

  37. Matt says:

    I wonder where Sheeds is. He is usually all over this stuff.

  38. Mike says:

    Really disappointed with Telstra I have been waiting weeks for this phone to come out. I get an email stating that it is now up for pre-order, i tried to do and and found that it had run out of stock.

    So now i miss out on a nice JBL Speaker (for my partner also as she was going to get this phone) AND ontop of that we’re told it will be released to selected stores so we MIGHT be lucky enough to get one.

    I got my home phone, Internet, two mobiles and a T-Box with Telstra, you would THINK they would look after customers (myself and others included) a little better that support the company.

    Once again I feel its typical of Telstra and their attitude towards us of “whatever”

    I went into my local store (Point Cook) and was told (after waiting 5 minutes to be served)
    “Ohhh yea i dont know i think that 910 or something is comming in sometime around christmas or something hold on ill get someone”
    The second person who helped i will admit was extremely helpful and explained it would most likely be in December and took my name and number IF they came in (yet again IF)

    Just very disappointed in Telstra in general at the moment and got nowhere else to vent my anger but on here so anyway. Nothing left to do but wait :)

    • Dan says:

      Hi Mike

      I’m really sorry you missed out mate, but it was first come first served basis and we did email you once stock was available.

      There is no ‘whatever’ attitude here pal, there was just overwhelming demand.

      Keep your eye on the link and checking back in and if I can do anything to help secure you a pre-order I will.

      Otherwise, stores will be in selected stores from Nov 27.

    • Lou says:

      For thoses of you with a business Acc. – Pre-orders for Lumia920 are still available at time of this posting. However only Black or White were available. Still includes the free JBL speaker.

    • Priscilla says:

      Hey Mike,

      I just called Pt Cook today and they have the phone in but in black only – reckons the full colours within a week – not sure if this helps you but remembered seeing your comment so thought I would let you know

  39. Shannon says:

    What’s the go with pre-order stock? New release each day at midnight? This is my second night of trying and no luck!

    Should I stay up late tonight?

  40. Martin says:

    Thanks for the reply Dan I read that Australia was getting Grey and the US was getting Cyan I wanted cyan but change to grey Harvey Norman said this morning that colours would be 2 weeks after release date is this correct on just a thing with them I would prefer to buy from our local Telstra shop it would save the 300kl drive

    • Dan says:

      Hi Martin

      Black, White, Yellow & Red are the only colours we will launch with, in select stores from Nov 27. I can’t advise which specific stores will stock at this point, sorry.

      I don’t know what Harvey Normans plans or colours ranges will be you’d need to ask them directly.

  41. Bilko says:

    Can contract upgrades only be preformed instore / over the phone? If that is the case I guess we will wait for the stores to receive stock and head down there.

    Lastly, does any one know of any where in the retail land if a working demo is on display yet? If so which retailer. Cheers

    • Dan says:

      Hi Bilko

      Pre-order stock has been exhausted now so best option is to wait for Nov 27 when select stores will get stock to do your contract upgrade.

      No working demo’s in the country that I know of sorry champ.

  42. Stuart says:

    Hi Telstra,
    I would like to preorder a grey 920 but can’t seem to find the option on your website. Are you stocking them in grey and if so , when?
    Thanks in anticipation.

    • Dan says:

      Hi Stuart

      Black, White, Yellow and Red are the only colours we will be launching in select stores from Nov 27, pre-order allocations have been exhausted at this point.

    • Matt says:

      You might have picked up if you had read the previous comments that Grey will not be one of the colours that Telstra will be offering. They are only offering Black, White, Red and Yellow. If you go to the pre-order page for the 920 you will see that they are the only colours they offer.

      If you really want grey, you may need to purchase it outright from a retailer like Harvey Norman or

      If grey isn’t that big a deal then the price that Telstra is offering them outright is the best so far.

  43. Temujin E Morgan says:

    My previous comment is awaiting moderation… Telstra you really let the ball down here. I signed up for the “register your intrest” and did I get an email, no. I found out of a tech site and it was too late to order. So much for putting my name in the hat weeks ago to get this phone ASAP. Plus I will also miss out on your bonus deal.

    Are there any plans to compensate those that missed out on this deal especially if we registered our intent for these phones weeks ago?

    • Nick says:

      It is possible that you typed your email address in wrongly or that the email was picked up as spam by your spam filter.

    • Lou says:

      The exact same thing happened to me, I too signed up some 2 weeks ago for pre-order notification. I kept checking my emails reguarily for the much anticipated notification of pre-orders which did not come and still has not come. I too discovered that pre-orders were being taken via google search. I however was a little more lucky than you and managed to get one through the telstra buisness web site, but not the colour that i wanted, the colour i ordered was my 3rd preference a black unit.
      I am not surprised about not being notified WE ARE TALKING ABOUT TELSTRA here. They never cease to amaze me at there incompetence.
      Sometimes they do surprise though, I just wish it was more often.

    • Matt says:

      That is unfortunate. I don’t recall when I got my email notifying of the availability of pre-orders but I caught wind of Telstra accepting pre-orders via twitter so I was lucky in that regard that I was able to place an order and get the colour I want.

      I do remember that I got the email not long after I placed my order but I figure everyone else who checked twitter must have been on the ball because I know that the Red one sold out in only a few hours.

  44. Jay says:

    Have pre-ordered mine. Eagerly waiting for it. Also the deal with the JBL speaker was a nice add-on. :)

  45. Lou says:

    Hi All,
    For thoses of you with a business Acc. – Pre-orders for Lumia920 are still available at time of this posting. However only Black or White were available. Still includes the free JBL speaker.

    • Temujin E Morgan says:

      My personal account is out of contract and my business one isn’t for 10 months so no luck here.

  46. Hiro says:

    I just need to know where I can get my shiny Lumia 920 outright…. “Stock will be available be in select stores from 27 November” select stores?? Where? :(

  47. Jelen says:

    hi dan, i really want to get the phone, i do have a business abn but i’d rather have my free calls after 7pm instead of 9-5pm. would i be able to change plans to the standard everyday connect after i get the phone?

  48. Eoin says:

    Really disappointed Telstra, I got my order in for a red 920 before stock ran out, I even got my confirmation details and order number. Today I get an email saying sorry but there is a shortage of stock and delivery will be delayed! No details by how long or if I will stick get the free speaker…

  49. Darren says:

    I can’t believe how many people ask the SAME questions!!

    I preordered mine, got An email confirmation, is there anyway to track delivery? Or do we get a notification when it’s sent? Mine being delivered to my workplace, so need to make sure Im not in a meeting so I can play with it!

    Also, any word on data sense support or secure SIM for NFC payments? I have read mixed so far.
    Are Telstra possibly planning to sell accessories?. Like the wireless charging plate?.

    Considering the flack Telstra get, you guys do a great job at responding!


  50. Hugo Freeland says:

    Nearly 20 hours since my post – still no response from telstra. I ‘registered my interest’ about a month ago and have not heard a thing since -no email advising of pre-order!
    Email advising out of stock was signed off by Gerd Schenkel (Telstra Executive Director) who regularly complains of poor service on Twitter – he should try to do business with Telstra.
    Telstra’s online support team did not even know what a Nokia 920 was.
    Come on Telstra, how about responding!

    • Nick says:

      Did you check your spam folder?
      It is also possible that you typed your email address in wrongly!

      ” Telstra’s online support team did not even know what a Nokia 920 was.

      Thats because it is a LUMIA 920

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