20 reasons why your call can sound clearer on the Next G® network
Filed under: consumer, HD Voice, innovation, networks, Next G™, technology
Just over a year ago Telstra became the first operator outside of Europe to switch on High Definition Voice (HD Voice) on our Next G® network while at the same time delivering the largest HD voice footprint in the world. There are now 45 networks in 35 countries offering HD Voice. With the growth of HD Voice networks there has been an explosion in the number of compatible phones. In September alone we’ve announced that we’ll be adding three new 4G handsets and they’re all HD Voice enabled.
HD Voice was the first major advance in mobile voice quality and delivers crystal clear voice while suppressing background noise on calls made between compatible HD Voice phones.
When we switched it on we enabled this technology across the entire 2.2 Million Sq kms of network footprint covering 99% of the Australian population, no wonder it’s the largest HD Voice enabled network in the world. When we launched HD Voice in June 2011 we had five compatible handsets in our range. I said at that time:
As it’s a new service, there are currently limited HD-compatible devices available in Australia. However as the demand increases for HD Voice, the number of compatible devices is sure to grow and we expect a large percentage of new devices to support this feature in the coming year.
Well, my prediction has come true and today we have 20 handsets that are HD Voice capable on our network. What this means is that as more HD Voice devices are bought, more and more customers will start to experience the difference of calls made over HD Voice. Many of these handsets are also 4G LTE compatible, which means users will be getting our best mobile broadband speeds from their device as well as an improved quality of voice when making a call to another HD Voice handset.
Also known as Wideband AMR, HD Voice approximately doubles the audio frequency that is delivered between phones, meaning that the quality of the voice heard sounds much more like talking face to face, than the quality of voice normally heard over a phone. HD Voice also provides background noise suppression which means it is ideal for when you are in a noisy environment.
For a demonstration of the difference of HD Voice and a standard call, watch this short video.
One way to watch out for HD Voice enabled devices will be to look for this symbol;
Do you use HD Voice? Has this made a difference to your calling habits? Share your experience in the comments here.
Related links:
- HD voice provides crystal clear audio quality phone calls – only on Telstra
- Telstra introduces the World’s largest coverage footprint of HD Voice calling










my understanding was that there was no 4G voice services implemented as of yet ?? or it requires a voip/qos infrastructure built for it.
Can you please correct me if wrong.
Correct. 4G is for data while voice is carried on our fully High Def voice enabled 3G network. Brendan
Audio quality is brilliant between HD capable mobile phones, will there be a solution to get the higher quality audio into the fixed line network ??
Would be great to have a on office on say Cisco Callmanager and HD capable fixed handsets receive a mobile call in HD.
I have to say that the video does not do HD voice justice. First time you hear it is simply amazing. Although now I’m just used to it going back is painful
(Telstra Employee)
It is absolutely awesome. The first time you hear it you’ll be blown away. And the intelligibility increases dramatically.
Just a shame that not only do both parties have to be on Telstra and both have HD capable phones, but that it can’t filter through to the landline network as well. Maybe in time…
I have the iPhone 5 and it is HD voice compatable and it sound amazing and i go in Brisbane’s CBD and someone can’t tell where i am very happy technology and it is VOLTE ready and which i would be looking forward to make a HDVOICE call on LTE