Comments on: Scam-romancing the phone

By: Aus

Aus — Mon, 28 Jan 2013 21:25:00 +0000

further to my last…
if you register, it can take a while for the lists to be updated, so its not unreasonable to receive a few calls in the 1st month or so after registering..

and.. there may be calls that you dont mind receiving that can be a benifit and due to being registered you wont receive as they cant call.. so its a catch 22..

By: Aus

Aus — Mon, 28 Jan 2013 21:11:18 +0000

If you lodge your details at the below site, (do not call register) it becomes illegal for telemarketers etc to call. The ycan be fined.. There are a few exceptions, ie some areas that you may have given permission to contact you. Although have a read..
it is a government web site which you can link to from http://australia.gov.au/ then search ‘do not call’.

https://www.donotcall.gov.au/

You can list your Australian fixed line and mobile numbers on the Do Not Call Register, provided the numbers are used primarily for private or domestic purposes. The Do Not Call Register has been set up in response to increasing community concern about the growth in unsolicited telemarketing calls

By: Janelle

Janelle — Tue, 28 Aug 2012 10:39:59 +0000

I only recently called Telstra to move my phone and internet line to a new address. Well, since moving in a week ago I have had non-stop phone calls from someone claiming to be from Telstra. This organisation, who is actually called ‘Precise Telecom’ wanted my account details. However, after saying no, they continue to call repeatedly. What I find surprising about this, is that they already knew my last name and address. I would like to know how they have these details when I have only just given them to telstra and have not yet changed my residential address or phone number for any other service or company?

By: Brendan - [Your Community Manager]

Brendan - [Your Community Manager] — Fri, 20 Jul 2012 01:01:56 +0000

Hi Troy. Here's some advice. If you receive a call that seems suspicious but caller says they are from Telstra? You can hang up. Never give anyone remote access to your computer. Don’t give your personal, credit card or online account details over the phone unless you made the call and the phone number came from a trusted source. Make sure your computer is protected with a firewall, anti-virus, anti-spyware software that you purchased from a reputable software provider. If you think you provided your account details to a scammer, contact your financial institution immediately. * If you suspect you’ve been scammed by an organisation misrepresenting Telstra or BigPond, report it to us via the BigPond Misuse of Service form

By: Troy

Troy — Thu, 19 Jul 2012 08:07:46 +0000

I had a couple of calls yesterday from someone pretending to be from Telstra offering discounted/better rates. One thing to look for is if they ask for DOB – Telstra doesn’t ask for this on outgoing calls as I understand it.

By: anna

anna — Thu, 12 Jul 2012 00:34:40 +0000

I’ve also had customers reporting that they keep getting calls from people who claim to work for Telstra offering discounted/better rates for their service. They mentioned that the person would then ask for their account details. This also happens via email, they get emails telling them that their account may have been compromised and to click on a link to update their account. Sounds dodgy, doesn’t it?

By: Brendan - [Your Community Manager]

Brendan - [Your Community Manager] — Wed, 11 Jul 2012 04:37:23 +0000

Hi Donald. I very much doubt it has anything to do with us. I will ask for you.

By: Donald

Donald — Tue, 10 Jul 2012 08:39:17 +0000

2012.07.10 – You don’t make it easy to explore this issue – i.e. phone calls from a call centre offering to sell an alternative plan so as to get a large discount on my Telstra bill (‘as a loyal customer’).
I simply wanted to ask about this outfit, as to whether it was legit or not. The caller said he was from Aussietel but would not give.a call back number unless I gave him information about the payment of my last bill.
When I told him I was not interested at this time he said, with irritation: ‘Why are you wasting my time?’!! and hung up. What’s the answer? Is it legit?

By: Hon Peter LEWIS

Hon Peter LEWIS — Thu, 28 Jun 2012 11:47:15 +0000

Telstra has soiled its nest badly in the momopoly deal it struck with The Wandsworth Group & The South australian Health Commission to take momopoly

By: Brent

Brent — Thu, 22 Mar 2012 22:37:16 +0000

The vulnerable are just as easy a target as the above groups you described. Playing on emotion has been the realm of real estate agents and car salesman-why not a scammer?

The days of a freely accessible white pages, electoral roll and even an unlocked leterbox may be something that needs to change.

The advent of autodialers with remote scammers sonding no different to the many overseas call centres makes it easy for them to work as we expect calls from overseas- the anomymous phone number, the initial delay and then lots of “Hello? Hello?” before someone speaks.