Author: Mike Taylor.
The “silver haired” march towards taming the ever growing advances of technology has influenced Telstra in enhancing the qualities of its reinvented EasyTouch® Discovery 3.
TELSTRA EXCHANGE|Archive: December, 2011
New seniors’ phone launches just in time for Christmas
Filed under: gadgets and gizmos, innovation, lifestyle, mobile handsets
Customer service update
Filed under: BigPond, consumer, customer service, news
Author: Gordon Ballantyne.
On Friday afternoon I was alerted to an incident where one of our internal tools was made available on the internet, which was nothing short of alarming. It was inexcusable and not the sort of situation we expect of ourselves, or our company, which has a proud history of providing what I consider to be very secure methods of protecting its customers’ information.
Remember to be Tech Safe
Filed under: lifestyle, mobile phone, safety, technology
Author: Michael Lewis.
We all love our tech toys. Some of us never turn them off. They have become our portal to the greater world. Whoever coined the phrase “news travels fast” probably had no idea exactly how fast that would become.
Don’t get hooked this Christmas
Filed under: cyber safety, education, internet, news, online security
Author: Danielle Horan.
We had a lot of feedback from customers over the weekend, including the reporting of ‘phishing’ scam emails. Heard of Phishing?
Public Announcement
Filed under: BigPond, consumer, customer service
Author: Peter Jamieson.
As you may have seen from our Twitter updates, due to an earlier internal systems issue, some online services have been unavailable but BigPond email has been restored for the majority of customers and other services are being progressively restored now.
I’d like to apologise to customers who may have been impacted by this issue as we understand the inconvenience it has been causing.
Android celebrates 10 billion Market downloads with 10 cent apps
Author: Sunil Joseph
For one more week you can jump on to the Android Market and celebrate the Android Market’s milestone of reaching ten billion downloads. This offer actually started two days back and was labelled “10 days of offers, 90% off premium apps”. If you work out the maths for the next 10 days you could have 100 new apps for only $10.
Technology just waiting to be owned…by me
Filed under: consumer, entertainment, lifestyle, technology
Author: Michael Lewis.
I was often reminded as a kid that if you told someone your wish it would not come true. Being just a tad sceptical about the logic of this, I would ask how would anyone know what I was wishing for if I didn’t tell them. Apart from the polite smiles coupled with “there, there” platitudes, I never did receive an answer.
Getting prepared for cyclone season
Filed under: community, cyclone, cyclone yasi
Author: Rachel Cliffe.
Cyclone Yasi’s impact in North Queensland and Far North Queensland is not over for some in our community who are still trying to get back on their feet. We are thinking of those who still have tarpaulins on their roof or unfinished repairs as we head into another cyclone season.
Telstra Innovation Challenge three years on
Filed under: business, innovation, technology, thinking
Author: Dr. Hugh Bradlow.
As the Chief Technology Officer and head of innovation for Telstra I spend a lot of mental energy on thinking about what makes for successful innovation and what drives this. For me innovation can be broken down to three factors; opportunity, talent and investment.
It’s more about can than can’t
Filed under: community, disability, employment, exchange
Author: Phill Sporton.
It could be easy to focus on what people with a disability can’t do, but it’s just as easy to focus on what they can do. And today, in recognition of International Day of People with Disability 2011, we do just that.
