Comments on: Telstra QWERTY- Touch (T60) review http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/ What's Your View? Fri, 24 May 2013 04:33:10 +0000 hourly 1 http://wordpress.org/?v=abc By: Az [Telstra Community Manager] http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-203299 Az [Telstra Community Manager] Tue, 21 May 2013 04:52:26 +0000 http://exchange.telstra.com.au/?p=16836#comment-203299 Hi Lucas, Have a chat to our <a href="https://livechat.telstra.com/" rel="nofollow">24/7 LiveChat</a> team and I'm sure they'll be able to assist you! Az Hi Lucas,
Have a chat to our 24/7 LiveChat team and I’m sure they’ll be able to assist you!
Az

]]> By: Lucas http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-203268 Lucas Mon, 20 May 2013 11:22:46 +0000 http://exchange.telstra.com.au/?p=16836#comment-203268 Hi, I've had this phone for a while now, and its perfect, but I've encountered a problem. It comes up with the screen and it asks me for my gmail information. I input the correct information, and it comes up with "incorrect user name or password". But I know for a fact that its correct. Really need help ASAP Hi, I’ve had this phone for a while now, and its perfect, but I’ve encountered a problem. It comes up with the screen and it asks me for my gmail information. I input the correct information, and it comes up with “incorrect user name or password”. But I know for a fact that its correct. Really need help ASAP

]]> By: Gigi [Telstra Staff] http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-203233 Gigi [Telstra Staff] Mon, 20 May 2013 01:01:03 +0000 http://exchange.telstra.com.au/?p=16836#comment-203233 Hi Louise, This is not good to hear!! If you drop into your local store they'll be able to take a look at it, it will still be under warranty. Hi Louise,

This is not good to hear!! If you drop into your local store they’ll be able to take a look at it, it will still be under warranty.

]]> By: Louise http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-203207 Louise Sun, 19 May 2013 11:38:14 +0000 http://exchange.telstra.com.au/?p=16836#comment-203207 Hi, um I've had my phone since just before January this year and my phone has started coming up with a backlit white screen or sometimes a muddled screen, and barley works with the charger. I am barley impressed because: a)I haven't barely used it and b) since someone else I know has the exact same phone and it is still working perfectly after 11 months. Hi, um I’ve had my phone since just before January this year and my phone has started coming up with a backlit white screen or sometimes a muddled screen, and barley works with the charger. I am barley impressed because: a)I haven’t barely used it and b) since someone else I know has the exact same phone and it is still working perfectly after 11 months.

]]> By: Az [Telstra Community Manager] http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-202977 Az [Telstra Community Manager] Wed, 15 May 2013 05:23:37 +0000 http://exchange.telstra.com.au/?p=16836#comment-202977 Hiya Mark, Good question. I'm not sure about that one! Best to chat to the crew at our <a href="https://www.facebook.com/Telstra24x7" rel="nofollow">Facebook page</a> or use our <a href="https://livechat.telstra.com/" rel="nofollow">Live Chat service</a> for help with this. Az Hiya Mark,
Good question. I’m not sure about that one!

Best to chat to the crew at our Facebook page or use our Live Chat service for help with this.
Az

]]> By: Mark http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-202969 Mark Wed, 15 May 2013 02:33:21 +0000 http://exchange.telstra.com.au/?p=16836#comment-202969 Only seem to be able to link downloaded ringtones to individual contacts - can they be used for ALL calls or not? I know I am getting older...but this information seems difficult to find in the manual. Only seem to be able to link downloaded ringtones to individual contacts – can they be used for ALL calls or not?

I know I am getting older…but this information seems difficult to find in the manual.

]]> By: Az [Telstra Community Manager] http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-202538 Az [Telstra Community Manager] Wed, 08 May 2013 03:49:39 +0000 http://exchange.telstra.com.au/?p=16836#comment-202538 Hi Alex, I'm sorry to hear that you've experienced these issues with the T60. Could I ask you to please fill in this form http://www.telstra.com/24x7help and we can get the right customer service team member to contact you directly and see if there is anything we can do for you. Az Hi Alex,
I’m sorry to hear that you’ve experienced these issues with the T60. Could I ask you to please fill in this form http://www.telstra.com/24x7help and we can get the right customer service team member to contact you directly and see if there is anything we can do for you.

Az

]]> By: Az [Telstra Community Manager] http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-202536 Az [Telstra Community Manager] Wed, 08 May 2013 03:39:15 +0000 http://exchange.telstra.com.au/?p=16836#comment-202536 Hi Tom, I'd recommend you have a chat to our 24x7 Live Chat team at https://livechat.telstra.com/, and I'm sure they can help you troubleshoot the issue. Az Hi Tom,
I’d recommend you have a chat to our 24×7 Live Chat team at https://livechat.telstra.com/, and I’m sure they can help you troubleshoot the issue.

Az

]]> By: Tom http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-202480 Tom Tue, 07 May 2013 07:18:49 +0000 http://exchange.telstra.com.au/?p=16836#comment-202480 Hi. I have the T60 qwerty and I have a Telstra SIM and everything and it is in the phone, but whenever I send a message it tells me it is unable to send and will be sent when I have service. I have absolutely no service wherever I go. Please help me. Hi. I have the T60 qwerty and I have a Telstra SIM and everything and it is in the phone, but whenever I send a message it tells me it is unable to send and will be sent when I have service. I have absolutely no service wherever I go. Please help me.

]]> By: alex http://exchange.telstra.com.au/2011/12/22/telstra-qwerty-touch-t60-review/comment-page-2/#comment-202479 alex Tue, 07 May 2013 07:11:15 +0000 http://exchange.telstra.com.au/?p=16836#comment-202479 Hi i commented on the 4th of March about problems with my T60...and I've gotta say, I now have no problems with it...because it completely DIED on me (after only several months since the purchase. I brought it to the local Telstra shop in Cairns Central, where I was told 'we cant get it to work at all sorry, do you still have your receipt?" (which i do not) so goodbye phone, goodbye money spent on this piece of garbage. I'm VERY displeased. I'm recovering from a major illness and on a disability pension. I simply do not have the money to throw around and I lost $100+. To be honest, I don't know how or why Telstra would attach themselves to such a cheap and nasty made phone. You see the android logo on the exterior, Testra logo also, but open it up...nothing but Asian characters. Just like when we call a Telstra number for tech support, and get a consultant who can scarcely speak English let alone assist effectively with our inquiry's. Isn't the 'stra' in Telstra indicative or suggesting 'Australia' after all? I ended up putting my sim card in my old $40 Erickson phone, which i might add has fallen from heights, and been dropped in water several times, and still works perfectly.I'm really losing faith in the products and service of Telstra in the last 6-12 months. I use Telstra for my prepaid internet, and phones. Have done for since my first mobile some 20 years ago. I've spent copious amounts of money on pre-paid broadband recharges...but when I run into problems such as this, little or nothing can be done to assist. I'm sorry for posting such a negative comment, I'm just very disappointed and very disheartened. Hi i commented on the 4th of March about problems with my T60…and I’ve gotta say, I now have no problems with it…because it completely DIED on me (after only several months since the purchase. I brought it to the local Telstra shop in Cairns Central, where I was told ‘we cant get it to work at all sorry, do you still have your receipt?” (which i do not) so goodbye phone, goodbye money spent on this piece of garbage. I’m VERY displeased. I’m recovering from a major illness and on a disability pension. I simply do not have the money to throw around and I lost $100+. To be honest, I don’t know how or why Telstra would attach themselves to such a cheap and nasty made phone. You see the android logo on the exterior, Testra logo also, but open it up…nothing but Asian characters. Just like when we call a Telstra number for tech support, and get a consultant who can scarcely speak English let alone assist effectively with our inquiry’s. Isn’t the ‘stra’ in Telstra indicative or suggesting ‘Australia’ after all? I ended up putting my sim card in my old $40 Erickson phone, which i might add has fallen from heights, and been dropped in water several times, and still works perfectly.I’m really losing faith in the products and service of Telstra in the last 6-12 months. I use Telstra for my prepaid internet, and phones. Have done for since my first mobile some 20 years ago. I’ve spent copious amounts of money on pre-paid broadband recharges…but when I run into problems such as this, little or nothing can be done to assist. I’m sorry for posting such a negative comment, I’m just very disappointed and very disheartened.

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