Who wants to shop online?
So how many of you are shopping online? Apparently quite a few of you – there are close to nine million Australians currently using the internet to buy goods and services¹ and it is expected that this number will continue to trend upwards.
Indeed more and more of us are going online to purchase goods and services and companies across the globe are revamping their websites and shipping procedures in the lead up to Christmas to take advantage of the 24 hour shopper.
So here at Telstra we’re also revamping our online shops for our consumer customers, starting with mobiles on plans. We’ve had an online shop for some time, of course, but recently we have started to rebuild it – bit by bit.
In this rebuild, we are delivering a much more engaging online experience. Buying a mobile and selecting the right plan is now much easier than it ever has been.
The new mobile online shop features four mobile plans: Small, Medium, Large and Extra Large. Easy!
And, we are really proud to introduce a new, fun tool that will help take the pain out of working out whether you are a “small, medium, large or extra large”. It is interactive and asks you six questions about your guesstimated call, messaging, browsing and data usage and based on your answers it will suggest a plan for you to consider. Smart!
And, of course we have a selection of the smartest smartphones including Apple®, Blackberry®, HTC®, Motorola®, Nokia® and Samsung® and if you are thinking of porting your number from another carrier – and why wouldn’t you, given only we have the Next G® network – we have added a simplified tool so you can get it done online, as well
Ok, so the new store is live from today and supported 24/7 by our great Live Chat and Phone teams.
Delivery – of course an important part of your order – we will deliver your new mobile within 1-2 business days in metro areas and up to 5 business days in regional areas (during times of exceptionally high demand, we may extend this window, but we’ll tell you so when you order). Once your order is processed successfully, we will give you a courier tracking number so you can follow its progress. All that’s missing is a red ribbon on top, but we’re working on that, as well.
Please enjoy the new shop, we are already designing the other online shops, so more to come – and please provide any feedback you might have – the good, the bad or the ugly – we are up for it.
- Forrester eCommerce Australia Market Size 2011
Apple is a trade mark of Apple Inc., registered in the U.S., and other countries.
BlackBerry is the exclusive property and trade mark or registered trade mark of Research In Motion Limited – used by permission
HTC is a trade mark of HTC Corporation
MOTOROLA is a registered trade mark of Motorola Trademark Holdings, LLC.
NOKIA is a registered trade mark of Nokia Corporation
Samsung is a registered trade mark of Samsung Electronics Co Limited
Next G is a registered trade mark of Telstra Corporation Limited