Steve Jobs – How he changed my world
Filed under: Apple, consumer, technology
Having read the news articles about the passing of Steve Jobs, I thought I’d share how he changed my world.
After graduating from university, I joined NCR (formally known as National Cash Register) as a graduate trainee, and spent the next nine months in training – training that included formal modules on how to sell against IBM. At the time, IBM was the dominant computer manufacturer with the elite sales force – so we were constantly reminded.
When the opportunity to move from selling retail point of sale terminals (read computerised cash registers) into the fledgling Personal Computer industry, I joined a Japanese trading company that was launching the Hitachi Peach. This was one of three fruits being marketed at the time – the other two were the Apricot and Apple. These were the days when PC stood for Personal Computer, not Political Correctness! As any farmer will tell you – if you don’t tend to your crops you will lose them. The Peach and the Apricot certainly did not last – but the Apple story continues to be written.
I came of age in the PC industry when I joined IBM as the Personal Computer Product Manager. Being with the largest PC manufacturer in the world gave you a sense of security, and a lot of arrogance. I knew about Apple – I sold against them at every opportunity. After all, the IBM PC, its siblings the XT and AT, and next generation PS/ 2 range, had THE superior keyboard for professional typists – based on the Selectric typewriter. My computers were built on an “open standard” – there were literally hundreds of “IBM Clones” out there – Apple had no clones.
People wanted to copy me. And the one that got the biggest rise out of the Apple sales guys – my mouse had two buttons.
I relay this for a reason.
IBM no longer make PCs. Compaq (our biggest competitor at the time) is now part of HP.
Steve Jobs founded NeXT computers- that was eventually rolled into Pixar (formally Lucasfilms). Pixar makes animated films for Disney – and eventually became part of The Walt Disney Company.
Throughout my career, I have had access to a wide range of technology to evaluate and use. However, the computers and phones I purchase and use at home are Apple. (The last remnants of IBM/Windows based computing is on a virtual section of my Macs!)
Steve Jobs showed me that complex things can be simple. User experience is key. Technology plays a major role in our lives – whether we admit it or not. If technology is too hard to use – we won’t use it. My 2 year old granddaughter can turn on an iPhone, select the pictures she wants to watch, and play games. I dare say my parents might be challenged to keep up with her! Don’t be fooled. The simple technology is complex – it just looks simple. And as users, that’s what we should care about.
Steve Jobs made a difference. As an entrepreneur, as in inventor, as a mentor. His vision changed the way we communicate, the way we work, the way we listen to and purchase music, and so much more.
Thank you Steve Jobs.











That’s a great point about the UI aspects of Apple. It’s for this reason that I buy Apple products for my parents – they need the functionality, but more importantly then need to be able to use the functionality. My Dad sort of intuitively understands how to use an iPhone, but he doesn’t get the same sort of understanding with a lot of other vendors.
As a loyal Mac fan since 1985 (after writing many programs for my friend’s Hitachi Peach), to me it goes deeper: Jobs’ \think different\ campaign is an enduring legacy to technological, business and social innovation, something difficult for large corporations to comfortably embrace. On a philosophical level, Jobs’ comment that \I’ve always felt that death is the greatest invention of life\ keeps blowing me away with its sense of courage and opportunities for renewal, even if they only come at a cost. Vale Steve Jobs.
Steve jobs did a great job with the Iphone. He revolutionised Voicemail with Visual Voice mail. Most carriers have since then (past 2+ years) tried to include this for free (eg Voda) where possible.
Telstra in 2011 decided it was time to catchup with the times and finally offer it to their customers. Not before rebadging this as “MessageBank Plus”, failing to have a co-ordinate and proper rollout/support plan in place including training so when a customer asks for this, Telstra are not telling the customer it doesn’t exist.
In a final show of appreciation, Telstra then charge all their users $5 extra for the privilege of reducing the load on their existing voice infrastructure and using VVM.
Bravo