One of my favourite things about the online world is the way it puts control into the user’s hands. Sure, it’s also good for watching YouTube® vids of annoying oranges and tweeting what you had for lunch (both very important tasks…) but what I love the most is the way you can knock small tasks on the head and get on with what you want to be doing.As Head of Telstra Digital, I pretty much do everything online and from what many of our customers tell us, so do you.

But you also told us we needed to make improvements so you can easily find the information you’re looking for. So, I’m particularly excited to announce that today we’ve launched a handy new self-service portal on Telstra.com that houses all of our online services in the one place.

Now it’s easier than ever before to manage your accounts and a whole range of other services wherever you are, whenever you want. You can pay a bill, recharge your Pre-Paid credit and even activate International Roaming without wading through the entire site, and our nifty new icons will have you where you need to be before you know it!

In addition to our self-service portal we’ve also giving our home page a fresh new look and while it’s easy on the eye, ultimately it’s about helping you find what you’re looking for…fast.

We’ll be making even more improvements and we’d love to know what you think of the changes. In case you didn’t know, as well as commenting here, you can also share your feedback with us directly on our feedback site.

So come and visit our new home. We’ve spring cleaned, organised and redecorated so using it is an all-round better experience for our customers. You’ll have more time to focus on what matters- there are many YouTube® videos waiting to be discovered!