Better value again for all BigPond customers
I’ve come to realise I’m what you might call a “netaholic” – there aren’t many occasions where I would be more than an arm’s distance from an internet-enabled device. Where would I be without my iPhone to search for answers to random questions, navigate my way around unfamiliar streets and respond to unessential emails at unessential times?
It’s the same case at home – from flicking on the Telstra T-Box® to catch the latest movie or checking the morning papers on the Motorola Xoom™ – I’d be pretty much lost without my online fix. But I know I’m not alone in my net needs – Aussies love their internet, whether it is at home or on the go. It has become an essential part of our work and play, as we surf, tweet and generally connect with our family and the world.
At Telstra, we are listening to what our customers want from their internet access. We’ve helped the home become more connected than ever as multiple devices now share information, entertainment and news with the whole family. Combined with an increased usage of internet on the go from a range of netbooks, laptops and tablets, we want to make sure our customers are getting the best value out of their connection at home and when they’re out and about.
So we are extremely excited to announce that from today we’ve enhanced our fixed broadband and mobile broadband plans available to new and existing customers. They are simpler and packed with more value, so you can feed your net fix more than ever.
We’ve streamlined our fixed broadband (i.e. ADSL, Cable or Velocity) plans so they are simpler and more affordable. The great news is that we’ve introduced a new 500GB plan – which more than doubles the data of our previous largest stand-alone plan, to cater for the increasing number of devices in the connected home.
We’ve also simplified our discount criteria, so by simply combining a Telstra full service fixed line home phone with a 24 month fixed broadband plan on a Single Bill you’ll enjoy a $20 discount off the standard monthly access fee. This is our BigPond® Broadband Benefit pricing.
Our fixed broadband plans are now as follows:
For an extra $10 per month, Cable customers in selected areas of Melbourne can also access our 500GB Cable Ultimate plan which can deliver internet download speeds of up to 100Mbps in to the home for sharing across multiple users in a household. These speeds are so fast they exceed the capabilities of many content servers and individual PCs*.
Don’t forget, you can take advantage of great unmetered content from BigPond and download as much BigPond entertainment as you want via your T-Box® on your TV or via your PC, without it counting towards your monthly usage limit (content charges may apply).
|Plan Inclusion||Price per month over 24 months (with the $20 BigPond Broadband Benefit)|
And because we all love a freebie, some of our new BigPond Liberty® Mobile Broadband Plans have had an extra gigabyte of data added at no extra cost. Plus we’ve increased our highest mobile plan from 12GB to 15GB – so for just $10 per month more customers have access to an extra 3GB of mobile broadband for internet on the go!
|Previous Plan Inclusion||Price per month over 24 months (with the $20 multiple product discount)||New Plan Inclusion|
And, we still have our 1GB plan, which remains available from $19.95 per month over 24 months with the $20 multiple product discount.
How can you take advantage of these new offers?
Existing customers aren’t automatically changed onto these plans. The easiest way to change to these new offers is online – visit My BigPond to access your account and make the swap. Existing customers may need to recontract to take advantage of the new BigPond Broadband Benefit pricing.
Of course you can always contact us by phone on 13 22 00 – we are here 24/7 for your call.
* Cable Ultimate Speeds: Average speeds will be lower and actual speeds a single user will get will vary due to a number of factors including ONT type, router, server limitations, network configuration, member premises interference, traffic, hardware and software. To achieve maximum BigPond Ultimate speeds existing Velocity customers may need to purchase a new router and internal Optical Network Termination device (ONT) from Telstra. Download speeds on devices connected via a Wi-Fi modem or network extender may be slower than on devices connected by ethernet cable.
Minimum cost of BigPond Broadband pricing with the BigPond Broadband Benefit. The minimum cost over 24 months with a $24 standard self install ADSL Home Network Gateway and HomeLine® Plus is $1509.60 for the 5GB plan, $1,989.60 for the 50GB plan, $2,469.60 for the 200GB plan and $2,949.60 for the 500GB plan. Once you reach your usage allowance your speeds slow to 64kbps on the 5GB and 50GB plan and 256kbps on the 200GB and 500GB plans.
Minimum cost of BigPond Mobile Broadband pricing with $20 discount The minimum cost with a BigPond USB 4G with HomeLine Plus and a $30 postpaid mobile plan over 24 months on a BigPond Liberty® 1GB plan is $1,965.60, BigPond Liberty® 4GB plan is $2,205.60, BigPond Liberty® 8GB plan is $2,445.60 and BigPond Liberty® 15GB plan is $3,405.60 (plus $9.95 delivery fee for phone/online sales). Once you reach your usage allowance, the speed of your service will slow to 64kbps until your next billing cycle starts. Your combined monthly access fee (before any discounts are applied) must be at least $89 for the $20 monthly discount.