HOW TO: Extend the Ring Time for MessageBank on my mobile
Filed under: how to, MessageBank, Mobile, technology
It is a lazy Sunday night. I’m resting peacefully on the lounge watching the Sunday night movie and the phone rings. UGH the phone is in the kitchen, why on earth did I leave it there? Pulling myself off the lounge and running into the kitchen, meanwhile the call goes to MessageBank. How many times have we all just missed that call?
While I don’t carry a hand bag, I have witnessed another scenario: the lady and the bottomless handbag. Rummaging. Again the call goes to MessageBank. On both these occasions the call may have gone through to MessageBank prematurely.
While MessageBank is such a valuable tool for us all, not getting to the phone before a call is diverted to MessageBank can be most frustrating.
Never fear help is here.
There are three conditional call forwarding settings (Busy, No Answer, No Reply) to Mobile MessageBank. The default ring time for each of these diversions is 15 seconds.
If you would like to extend this default time the following easy steps will assist you in doing so.
Please note there are 4 ring times and they must be in five second increments: 15(default), 20, 25 and 30 seconds.
To extend the ring time simply enter
* * 61 * 1 0 1 * * (number of seconds: 15, 20, 25 or 30) #
and press SEND or CALL.
For example, to set the ring time to 25 seconds before it diverts to MessageBank, you would enter the following key sequence into your phone:
* * 6 1 * 1 0 1 * * 2 5 #
and press SEND or CALL.
If you set the ring time to 30 seconds and find this is too long, you simply repeat the process with the desired length.
If you are wanting to re-set the ring time to default (15 seconds) enter # # 0 0 4 #
Maybe now, with this at hand, there will be just that little less frustration in the world.
Related ‘How To’ posts:
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- MessageBank from Telstra
This is a good how to.
Can you now do one explaining how to have the default, non personalised voicemail greeting?
Nobody at telstra seems to know how to do it even after being assured it has been changed when i have called and asked for it be changed.
It is possible, it has been done for me before but was reset when my contract was renewed.
Hi Gaz,
Thanks for your question and sorry on the delay in getting back to you.
I’m not sure if I will do a full “How To” on this. I will seek further advice, however you had me stumped on this for a while. The only means to have the default greeting is by cancelling the existing MessageBank and re-instate it. To do this you will need to call 125111(free call from Telstra Mobile) and when prompted say, MessageBank. You will then be given other options, the option you will need is “consultant” and request this to happen. The approximate turn around time is 3 hours. After the 3 hours have passed it is recommended to turn you phone off and then on and you will have the default greeting. Remember to extend your ring time(see above) if you wish.
Let me know how you go.
Cheers
Larry
Great! Always wondered about that. When my mobile’s in my handbag and rings – I always miss it by 2 seconds
Hi Scott,
I have tried it several times from different computers and worked ok.
Here is the full link for you.
http://www.telstra.com.au/mobile/services/?red=/mobile/services/messagebank.html#messagebank
It took a couple of calls, but I’ve managed to have all of the answering services disabled, such that my iPhone now just rings and rings and rings. No message bank, or Voice2txt, or any announcement. The phone just rings, and then after about 70 seconds, it just rings out.
If someone wants to reach me, they can send me a text, an email, or try again.
Thanks very much. This was driving me nuts!