Xoom online for Telstra’s Great Moments competition
We’re giving our Pre-Paid customers 186 more reasons to recharge online with Telstra.
Recharging your Telstra Pre-Paid services online now makes even more sense.
For each day between Tuesday 31 May and Sunday 31 July 2011, we’re giving away three new Motorola XOOM tablets, complete with starter kit and 5GB of data to use in Australia in 30 days. That’s a whole bunch of tablets – or 186 to be precise!
Celebrate life’s Great Moments to win…
If you’ve recharged $30 or more online with an Australian credit card, selected debit cards or your PayPal account, you’re eligible to enter our Great Moments Competition, brought to you by Telstra Pre-Paid.
All you need to do is recharge your Telstra Pre-Paid service online with $30 or more, complete the entry form and tell us in 25 words or less how you would change history with the Motorola XOOM™.
Be inspired….
What if the Motorola XOOM™ had been invented earlier? How would the great moments of history have changed? Would Neil Armstrong still have strolled on the moon? Would the Great Wall of China still have been built?
Here’s your chance to get creative and tell us how you would change history with the Motorola XOOM.
Get online to enter and for full Terms and Conditions
STEP 1: Make a single Online Recharge (excluding scheduled recharges) of $30 or more on your Telstra Pre-Paid service (Mobile, Mobile Broadband, Tablet or iPad®) and pay by Australian credit card, selected debit cards or your PayPal™ account.
STEP 2: Complete the entry form details, answer the competition question and accept the Terms & Conditions.
Good luck!
I tried to recharge online and it worked! Then for some unknown reason the following month your system permanently blocked my credit card so I can’t recharge online anymore and have to use vouchers.
I guess I’m ineligible for this contest.
what about post-paid customers??
Hi Neil – we’ll have an exciting competition for post paid customers coming up soon.
Gerd
Does this apply if you recharge using the MyPrepaid website on your mobile?
Hi Andrew,
Yes, recharges via My Account (http://www.telstra.com.au/mobile/prepaid/my-account.html) and paid via credit/debit card or PayPal are eligible to enter.
Best, Craig
That’d be if credit card recharges were possible!
Hi Cory & Alice, I’m looking into this for you guys. I’ll get back to you soon. Brendan
what about NPE per laws ?
i tried to enter this competition and when i submitted i got an \Error\ so my entry didnt get accepted – not happy!!
Not happy! Recharged mobile online but wasn’t provided with the link to enter the competition! That’s not at all fair. Is there a link somewhere to the entry form?
Hi Neal. Can you send me your mobile number, the date you recharged and your entry. 25 words or less and I’ll get you into the draw.
Ive just recharged, but where is the link to enter the competition? All i can find is a link to the pre-paid section, and I’ve already done this….
please send the link so I can enter.
many thanks
Still waiting for a response to my post on the 15th. I have a screenshot of the error I received if it’s any help to get the site fixed so this doesnt happen again. There was no option to retry and no indication of why the error – just frustrating!!
And why can’t I make a second comment?
Hi Jane, I’ve emailed you a couple of times. Not sure what’s happend but I sent another request for your info this morning.
Hi Amanda,
I would be happy to have your entry put forward if you could please provide this to me via the below:
https://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/custom/forms/twitter.php
Please attention to Stephen.
Kind Regards,
Stephen (Telstra Employee)
Paid 12 mth prepaid mobile broadband. Entered the competition with great hopes,clicked submit and received a message a problem was encountered – no entry. So sad.
It seems there may be a problem at times entering the competition as a number of my friends have said they had the same problem as I did and have not been able to enter.
Tricia, I’ve forwarded this feedback to the team looking after the competition.
I am very unhappy with Telstra on this compettion. i have entered 2 times and paid via papal and both times i got an error message that stopped me.from entering. I expect better Telstra. i will be chasing this up furthr, with the reigulator. i have tried 3 times to get the phone center staff to do something but they don’t understand.
Hi Duncan. Sorry you had a hard time entering. I’ve asked the team who look after this if there is anything we can do.
Hi Duncan. Sorry you had a hard time entering. I’ve asked the team who look after this if there is anything we can do.
Thanks Brendan,
I am still waiting to hear from anyone. When you have fixed all the problems for the winners can you get back to me. I have also been asked for the permit number, could you please email this to me, as the website T&C’s are gone.
Many thanks
Duncan.
Hi I was lucky enough to win a Xoom. Wow!
Any updates on when you will be shipping the units out to us? Bursting with anticipation here!!
Hi Ted,
Apologies for the delay – with 186 winners we’ve had a lot of orders to process. I’ve dropped you an email so we can get your prize to you as quickly as possible.
Best, Craig
My XOOM arrived yesterday. It is a terrific piece of kit. Thanks Telstra.
Dear Gerd,
I entered the competition and was thrilled to be notified on 1st July that my entry was one of the winning entries during June. Unfortunately, the email did not give details of when it would be delivered. Despite several attempts to find out when I might delivery of the Xoom, I did not get any reply. I would really appreciate being told when I might expect delivery. I notice under the Terms and Conditions that if the prize is not delivered by 24th August, I forfeit it. Does this mean that the competition raised our hopes but we can’t get the prize?
Hi Dorothea,
I looked into this – your order was processed on 12 August, I’ll investigate if there was a problem with delivery and email you.
Best regards, Craig
Thank you Craig. I look forward to hearing from you.
Hi Craig,
How are the investigations going? Is there anything I can do at my end to try to trace the delivery? Was it sent by courier or Aust Post?
Only trying to help.
Hi Dorothea,
We’re still investigating why your prize didn’t arrive – they’re sent by courier but rest assured you’ll still receive your prize.
Best regards, Craig
Hi Dorothea,
Your prize was returned to us but we’ll re-send it tomorrow.
Best regards, Craig
hi gerd,
I also was extremely happy to be notified that i was a winner in this competition, and received an email from flora on the 14th of july that my prize would be sent out by mid august.
I can no longer access the terms and conditions on telstra’s site, but if it is true that i forfeit by not receiving the prize by the 24th of august, i would be quite upset as i have been anticipating the arrival of my prize for over a month now, and have not received it yet,
Could you look into this for me please?
Hi Michael,
Your prize is in our next batch to dispatch, I’ve sent you further details via email. Apologies for the delay.
Best, Craig
Hi Gerd,
I’m just enquiring into the Motorola Xoom from the competition held recently that I won on the 4th July. I’ve seen that some other people have gotten a bit worried about the fact that they’d not received theirs yet too. Mine unfortunately hasn’t shown up in the letter box either yet and I’m just wondering when or if it has been sent as I’m starting to get a bit worried too. I’d be shattered if I had to forfeit the prize because it hadn’t been received by the 24th.
I’ve filled in all the paperwork and sent it to Flora on the 14th of July, so hopefully its all fine
Hi Harrison,
We’ve looked into this, your prize is in our next batch to dispatch, I’ve sent you further details via email. The date of 24 August was for us to receive your details, not receive your prize. Apologies for the delay.
Best, Craig
Hello,
I received an email on the 4th of August stating that I had won a Motorola Xoom in this competition. I was really excited, and sent off all my info so the prize could be processed, but it hasn’t arrived yet. Just wondering if there was any way of finding out if it is on its way? I would be extremely disappointed to forfeit it if it does not arrive by the 24th (as some other people have mentioned).
Thanks again to Telstra for offering this great prize!
Hi Elizabeth,
Your prize is being dispatched this week – you’ll receive an email to confirm it has been shipped. Apologies for the delay.
Best, Craig
Hi Craig,
Thanks for that information. Would you be able to email me to confirm that you are trying to deliver it to the correct address?
Thanks Dorothea
Hi Craig
I have found a bug in the Telstra Xooms that could be readily fixed in the upcoming 3.2 update.
Any chance you could hook me up with the right people in Telstra to discuss & confirm this is indeed a bug and get it fixed.
Essentially there is no way to view the Full non mobile version of “www.news.com.au” on a Telstra Xoom. It will always send you to the “m.news.com.au”, Non Telstra Xooms will readily let you see the full site. This is regardless of User Agent string settings.
All other websites that have mobile versions still allow the Telstra Xoom to see the full version. ie “m.theage.com.au” vs “www.theage.com.au”
There is something specific to the Telstra firmware build that is causing this. Quite possibly the HOST file Telstra have cooked in is set wrongly to redirect news.com to m.news.com.
I have asked people with non Telstra Xooms to check this out & they confirm they can see the full news site.
As News com is a fairly major site here abouts it would be good it you techs could check it out and fix it for the next firmware release.
Thanks, Ted.
PS lovin my Xoom prize.
Hi Ted I have a response for you from the mobile product team.
The user agent string which is unique to each device must be included in the websites access list to provide a full non-mobile version. If the user agent string is not included the access is denied and a default mobile version is made available.
We have tested loading this website on another manufacturer’s Honeycomb tablet and the mobile site (m.news.com.au) also loaded. We tested it on a non-Google tablet & non Motorola tablet and the full non mobile version loaded.
Unfortunately it is up to the website owner to manage their website and specify which devices can access the full non-mobile version.
Kind regards, the mobile product team
Hello,
I won a Xoom and sent in my details to claim the prize, but I just moved to a new address this week. I set up a mail redirect with Australia Post assuming that it would be sent through them, preferring not to bother you with my updated address.
I note that Craig has mentioned in reply to Dorothea (23 Aug 2011 at 9:58 am) that they are being sent by courier, so my plan has failed terribly.
I hope that I have not forfeited my prize by this ill-timed move. Is there any chance I can still receive the Xoom at my new address?
Thanks, and apologies for the extra work.
Kim
Hi Craig,
I finally received my Xoom yesterday (30th August) after two other attempts by the courier to deliver it to incorrect addresses given on the consignment note from Telstra.
Guess what… I have just at 9.07 a.m. today refused delivery of ANOTHER Xoom which was sent from Sydney yesterday! I hope the surplus Xoom gets back to Telstra safely, as I refused to take delivery of the item. Hopefully someone else’s prize is on its way to them.
By the way, it is a lovely piece of equipment and I am learning a lot.
Hi Renee, Sorry to hear you’ve not heard back. I’ve passed this on to the team who looked after that competition to investigate.
Hi Renee,
Yes, this was a follow-up SMS we sent out – I’ll follow up with you offline, but rest assured we have your prize.
Best regards, Craig