Scammers think you’re gullible – enjoy proving them wrong
It used to be “that if it is too good to be true, it usually is”. Nowadays with the sneaky stuff scammers can do with technology and ease of access to the connected consumer, it’s getting harder to identify what is a real service and what can be a hoax. It is more important than ever to be alert and not afraid of challenging unsolicited emails and SMSs spruiking opportunity.
It’s always better to double-check something and have it turn out to be genuine, rather than acting against your instinct and regretting it (and the hole in your wallet) later.
On this point, Telstra takes fraud seriously, which is why we are happy to support National Consumer Fraud Week. An initiative of the Australasian Consumer Fraud Taskforce (ACFT), the Week sees a program of events that aim to educate consumers about how to protect themselves from would-be scammers.
We’re especially privileged this year because Peter Kell, Chair of the ACFT, and Deputy Chair of the ACCC, agreed to offer us some advice on recognising and avoiding various types of scams. See his video below for info on the various sorts of personalised scams that the ACCC’s SCAMwatch function hears about all the time.
As we become more and more reliant on phones that can do ‘everything’, Peter also has some advice on smart phone scams. So many of us use them for everyday tasks these days, to the point where we can become a bit too relaxed about the measures we should take to ensure our personal details stay personal.
This whole week is dedicated to helping you feel better about interacting in the digital world. I am hoping some of these easy tips will help. Scammers think you are gullible. Enjoy proving them wrong.
If you suspect you’re on the receiving end of a scam or hoax email, call or SMS, you can:
If you (or a customer) have received a Telstra / BigPond – branded scam email, you can: