Comments on: T-Hub now an ideal TV buddy

By: Dan Michael [Community Manager]

Dan Michael [Community Manager] — Mon, 11 Feb 2013 00:54:18 +0000

Hi Steve Our customer service team can help out with using this feature of your iPhone. You can start a live web chat with them here.

By: Steve

Steve — Sat, 09 Feb 2013 06:13:46 +0000

My phone is a iphone5, sorry I forgot to tell you that,

By: Steve

Steve — Sat, 09 Feb 2013 06:10:54 +0000

I opened Hotmail on my phone which was terrific, but I can’t close it down can you help me.

By: Brendan - [Your Community Manager]

Brendan - [Your Community Manager] — Mon, 17 Sep 2012 05:09:44 +0000

Hi Stewart, Give the T-Hub team a call on 1300 136 841 or the best way to contact Telstra for a general service/product query is to click onto the ‘Ask the Crowd’ up top right of this blog or visit the Telstra 24×7 page on Facebook. Brendan

By: Stewart Angus

Stewart Angus — Mon, 17 Sep 2012 03:33:35 +0000

I can’t get updates for the software in my t-hub. Every time i try to download it i get the same message telling me i have to be connected WiFi through my modem. I am fedup connecting to my Telstra broadband modem to get the same outcome. can anyone help.
Thank You

By: Rebeccah

Rebeccah — Fri, 29 Jun 2012 18:25:43 +0000

I understand this is a basic little gadget that is predominantly a home phone. I do find it to be slow and not sensitive enough when touching the screen sometimes, but if I want to watch you tube I will go on the computer…

I just plug my ipod in the side to listen to music, works great.

This may be possible, I can’t find it anywhere though – I want to let my kids play games on the t-hub… I would rather let them look at some learning games or g/pg games while I am nearby rather than have them on the internet.

Either in the unmetered site or as an app so they wont accidentally end up on a random site.

Websites are too hard and slow due to no flashplayer

By: Jackie

Jackie — Sun, 13 May 2012 14:17:28 +0000

i am totally dissapointed that the t-hub does not allow flashplayer because it really is quite useless otherwise i just read the news cause i am paying for it each month…….it is not what it was made out to be….

By: Danielle Clarke

Danielle Clarke — Mon, 30 Apr 2012 05:52:20 +0000

Hi there Lauren, I’m so sorry to hear about the issues you’re having with the T-Hub. Have you tried to call the dedicated Telstra T-Hub support on 1300 136 841. The team will see if they can fix it or get you a new one if the problems persist. Regards, Danielle

By: lauren

lauren — Mon, 30 Apr 2012 04:34:21 +0000

i’ve had a t-hub for just under a year now and am very dissapointed – especially as i convinced my husband it would be worth the cost!
As a mum at home with two young kids, all i want it for (besides the phone) is a music/radio player and fancy photoframe. i honestly dont care about the Apps on there.. and dont use them. perhaps thats because its so incredibly slow? the only thing i check is the weather. My T-hub is so slow, i dont know if its standard, or the actual machine. i am unable to load music onto the memory card, as every conceivable type music file i put on, it recognises but wont play. i am very dissapointed.. wish i could just send it away for ever and get a standard handset in replacement and be done with it.
sorry telstra – i love all my other telstra stuff but this has been a big drain in my pocket for something that dosent work properly

By: Brendan - [Your Community Manager]

Brendan - [Your Community Manager] — Mon, 05 Mar 2012 01:17:33 +0000

Hi Natalee. I’m afraid the T-Hub is not compatible with Flash.