The below post relates to original T-Hubs where the handset repayment contract has ended or T-Hub 2 where the consumer has paid out the contract.

Wait? So it’s unlocked out of the box (and just filled with Telstra crapware)? There’s posts all over the net saying it’s locked down and basically closes off internet access if you connect it to a non-Telstra service….

Are they thinking of the T-Hub 1, or is the 2 also designed to lock people out too?

Thanks for the post

The T-Hub 2 will work on other non-Telstra IP and Telstra phone networks. However, there will be limitations:
1. Any content sourced from BigPond or Telstra, including T-Hub 2 software updates, will be metered by your service provider
2. Phone services such as Voicemail, SMS and call forwarding will not function as these are unique to the Telstra phone network.
3. There are other features and application that will become available over the coming months that you will not be able use as they are specific to the Telstra network.

You are not required to contact Telstra to unlock the device.

I have actively promoted the T-Box but of course all good things come to an end, it now when I plug it in, gets very hot to the point that the outer case is warping, it gives me the message that the “hard drive is being checked and may take some time” surely 2 months should be enough one would think ?

And yes Brendan I have hit the reset and that fixed it for a week and back to the same and no I have no intention of contacting support I have neither the time nor patience for being taken through the troubleshooting manual I’ve done that from the information on line and it doesn’t fix it.

We all know that things are done up to a price not necessarily to a quality but if you make billions in profit may be good customer focus to put some back into R&D so that your products make people want more not less.

I actually liked both products when I got them and really wished that they had continued to perform but not to be, wander into a Telstra store these days and have a look at the new ones makes you wonder how many of us got the test products ?

Also makes me question my sanity of sticking with them for 30 odd years ?

Basically nothing can be done about the freezing issue on internet radio. The usual thing is the T-hub is too far away from the wifi. Been there & done that. It freezes periodically after about 1 hour. I then turn it off and start again. Modern technology. The support team has admitted that they are still working on an upgrade. Mine is current. which leaves me back to square 1 amout 1 year ago.

Also agree that code to submit comment is overdone I can’t read it but only persistance prevails.