Comments on: The iPhone effect http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/ What's Your View? Fri, 10 Feb 2012 00:32:55 +0000 hourly 1 http://wordpress.org/?v=abc By: karls http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-3/#comment-140865 karls Sat, 24 Dec 2011 06:40:16 +0000 http://exchange.telstra.com.au/?p=5773#comment-140865 if i have an iphone 4 from three/vodaphone planand pay out my contract because i now need regional/remote coverage can i still use my phone on a telstra next g plan??? Is my existing iphone comaptible with telstras next g plans??? or do i need a different model??? if i have an iphone 4 from three/vodaphone planand pay out my contract because i now need regional/remote coverage can i still use my phone on a telstra next g plan??? Is my existing iphone comaptible with telstras next g plans??? or do i need a different model???

]]> By: CONTEMPREE, Paul http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-3/#comment-58985 CONTEMPREE, Paul Thu, 31 Mar 2011 23:06:41 +0000 http://exchange.telstra.com.au/?p=5773#comment-58985 You cannot access the 3G internet connection, if your WiFi is connected (with the WiFi symbol displaying). If you move away from the range of the WiFi signal, the 3G symbol shall automatically display, & vice versa. If you would like to access 3G while in range of a WiFi connection, you will need to switch off the WiFi setting on the iPhone 4 (or turn off the internet connection, from where the WiFi signal is being sourced). I have noticed, that access to the 'My Data Usage', on the 'BigPond / My Account' portal, is denied, unless connected to 3G only. If all else fails, phone Telstra, & ask them; "does the APN setting need changing on my iPhone 4 please?" (I was unable to access the 3G internet connection, until Telstra changed my APN setting). You cannot access the 3G internet connection, if your WiFi is connected (with the WiFi symbol displaying). If you move away from the range of the WiFi signal, the 3G symbol shall automatically display, & vice versa. If you would like to access 3G while in range of a WiFi connection, you will need to switch off the WiFi setting on the iPhone 4 (or turn off the internet connection, from where the WiFi signal is being sourced). I have noticed, that access to the ‘My Data Usage’, on the ‘BigPond / My Account’ portal, is denied, unless connected to 3G only. If all else fails, phone Telstra, & ask them; “does the APN setting need changing on my iPhone 4 please?” (I was unable to access the 3G internet connection, until Telstra changed my APN setting).

]]> By: sammy http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-3/#comment-58873 sammy Thu, 31 Mar 2011 06:55:26 +0000 http://exchange.telstra.com.au/?p=5773#comment-58873 my 3g symbol is there but i cant get on the internet unless i have wifi connected. how do i fix it? my 3g symbol is there but i cant get on the internet unless i have wifi connected. how do i fix it?

]]> By: Alanah http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-1/#comment-50063 Alanah Thu, 24 Feb 2011 05:45:36 +0000 http://exchange.telstra.com.au/?p=5773#comment-50063 Hi - just wondering if there is an update on visual voicemail. the voicemail system is so arduous after having used visual voicemail. Hi – just wondering if there is an update on visual voicemail. the voicemail system is so arduous after having used visual voicemail.

]]> By: CONTEMPREE, Paul http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-3/#comment-37432 CONTEMPREE, Paul Thu, 23 Dec 2010 02:21:06 +0000 http://exchange.telstra.com.au/?p=5773#comment-37432 I could not connect to the internet via the Telstra 'NextG' network, using my iPhone 4. I purchased the phone from a Telstra shop, on 21 Dec 2010. On the top left hand corner of the screen display, are the 'signal bars', then the word 'Telstra'. Next to this, the '3G' symbol should appear (or another symbol that represents internet connection is available, such as '3G+', or 'E'). After two days of troubleshooting assistance from various sources (including Apple), my problem was thankfully resolved. I dialled 125111 from my landline, & requested the "operator", which guided me through to the mobile phone department. The wonderful lady said that she had to "add a product", which was an "APN setting". Then I was asked to "reset all settings" on the iPhone 4. Then the '3G' symbol appeared, and I now have internet access. At home, I access the iPhone 4's internet, via my BigPond ADSL Wi-Fi modem. Initially when the iPhone 4's 'Wi-Fi' is switched on, and the home network is detected, the phone asks for the 'Wi-Fi' password. Enter the 'WEP/WPA', which is one in the same combination of letters & numbers - the password is 'case sensitive' (this is displayed on the bottom of the BigPond 'Thomson TG782T' ADSL Wi-Fi modem). The iPhone 4's '3G' symbol will be replaced by the 'Wi-Fi' symbol, when connected to 'Wi-Fi'. This means that the iPhone 4's '3G' connection is unaccessabile. But when I leave/return home, the brilliant iPhone 4 automatically disconnects/reconnects to my home Wi-Fi. I could not connect to the internet via the Telstra ‘NextG’ network, using my iPhone 4. I purchased the phone from a Telstra shop, on 21 Dec 2010. On the top left hand corner of the screen display, are the ‘signal bars’, then the word ‘Telstra’. Next to this, the ’3G’ symbol should appear (or another symbol that represents internet connection is available, such as ’3G+’, or ‘E’). After two days of troubleshooting assistance from various sources (including Apple), my problem was thankfully resolved. I dialled 125111 from my landline, & requested the “operator”, which guided me through to the mobile phone department. The wonderful lady said that she had to “add a product”, which was an “APN setting”. Then I was asked to “reset all settings” on the iPhone 4. Then the ’3G’ symbol appeared, and I now have internet access. At home, I access the iPhone 4′s internet, via my BigPond ADSL Wi-Fi modem. Initially when the iPhone 4′s ‘Wi-Fi’ is switched on, and the home network is detected, the phone asks for the ‘Wi-Fi’ password. Enter the ‘WEP/WPA’, which is one in the same combination of letters & numbers – the password is ‘case sensitive’ (this is displayed on the bottom of the BigPond ‘Thomson TG782T’ ADSL Wi-Fi modem). The iPhone 4′s ’3G’ symbol will be replaced by the ‘Wi-Fi’ symbol, when connected to ‘Wi-Fi’. This means that the iPhone 4′s ’3G’ connection is unaccessabile. But when I leave/return home, the brilliant iPhone 4 automatically disconnects/reconnects to my home Wi-Fi.

]]> By: Rich http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-3/#comment-30778 Rich Mon, 22 Nov 2010 23:58:25 +0000 http://exchange.telstra.com.au/?p=5773#comment-30778 When is Visual Voicemail going to arrive?? it's one of the best features of the Iphone and from a quick glance at these pages its in huge demand by telstra customers. on this forum its mentioned 14 times by quick count, http://exchange.telstra.com.au/2009/12/07/apple-iphone%E2%84%A2-tethering-with-telstra/ Please! When is Visual Voicemail going to arrive??
it’s one of the best features of the Iphone and from a quick glance at these pages its in huge demand by telstra customers.

on this forum its mentioned 14 times by quick count,
http://exchange.telstra.com.au/2009/12/07/apple-iphone%E2%84%A2-tethering-with-telstra/

Please!

]]> By: Brendan - [Your Community Manager] http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-2/#comment-28211 Brendan - [Your Community Manager] Thu, 11 Nov 2010 03:33:49 +0000 http://exchange.telstra.com.au/?p=5773#comment-28211 I've just received some news from the product guys that we're close to a solution on visual voicemail. Thanks for your input and patience everyone - Stay tuned! I’ve just received some news from the product guys that we’re close to a solution on visual voicemail. Thanks for your input and patience everyone – Stay tuned!

]]> By: Kirk http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-3/#comment-27920 Kirk Wed, 10 Nov 2010 01:06:24 +0000 http://exchange.telstra.com.au/?p=5773#comment-27920 Wat happens when i go over a capped plan? Im on a 50$ capped plan amd have 400$ credit but id like to no if i get charged extra when i go over that Wat happens when i go over a capped plan? Im on a 50$ capped plan amd have 400$ credit but id like to no if i get charged extra when i go over that

]]> By: Branden http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-3/#comment-21582 Branden Sun, 10 Oct 2010 08:21:59 +0000 http://exchange.telstra.com.au/?p=5773#comment-21582 how much will i pay a month on a iphone 49 dollar cap? along with paying the phone off? how much will i pay a month on a iphone 49 dollar cap? along with paying the phone off?

]]> By: Lea http://exchange.telstra.com.au/2010/07/27/the-iphone-effect/comment-page-2/#comment-19729 Lea Fri, 01 Oct 2010 14:43:03 +0000 http://exchange.telstra.com.au/?p=5773#comment-19729 Hi I am ordering an iPhone outright, am I able to buy/ convert my current Telstra sim to the sim that we need for the iPhone? Hi I am ordering an iPhone outright, am I able to buy/ convert my current Telstra sim to the sim that we need for the iPhone?

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