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30 Jun 2010
By Michael Lewis
Jun
30
2010

T-Hub® keeps on getting better

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UPDATE SEPT 13 2010. Hi Everyone. There is a new blog on the T-Hub with some helpful information here.

Pssssst ……Attention all T-Hub owners.

Hot off the presses.

If you are a T-Hub owner, you may have received an SMS from Telstra earlier this week advising you of a pending update for your T-Hub software.

The update will not affect any of the stored data on your T-Hub. It will enhance the overall performance of the T-Hub, including Contact Sync performance.

From today (Wednesday 30 June), you can add five new applications to your T-Hub.

Five new applications I hear you ask?

That’s right – the most practical home phone I have used is about to become even more practical.

Along with the existing applications, Telstra is releasing the following via a software upgrade (more about that soon).

  1. Trading Post – where you can access a great range of bargains, from cars to caravans, and a whole lot more. So now you can access Trading Post from your T-Hub with one touch of the icon. Simple and convenient.
  2. Traffic – No matter where you want to go – check the latest traffic information before you venture out. If your usual route looks congested, you can jump into WhereIs touch Directions, and plot a new route.
  3. Astrology – if you are someone who can’t start their day without knowing what is going to happen, this is the icon you must tap first. Use it to get your horoscope, check your star sign information, and a whole lot more. Or, if you are like me, you check it the day after to see if it was right.
  4. BigPond Health – this icon will let you access great health tips, information and calculators (including my favourite the Body Mass Index – BMI calculator). Once you have measured that, you will want to visit the Food Coach from within the Food and Recipes application and find the healthiest foods to cook!
  5. BigPond Shopping – and finally something to make life that little bit easier – shop from almost anywhere in your home. Touch the BigPond Shopping icon and open a virtual store to find that perfect gift idea, special deals or something close to my heart – gadgets galore.

How do you access these updates? Touch the T-Hub Internet icon and then the “Info” tab on the top right hand side of the screen for details and step by step instructions on how to upgrade your T-Hub. Once you successfully install the update, all five applications will be made available from the 3rd screen on the T-Hub.

T-Hub from TelstraRemember, to keep your T-Hub current, simply go to the second screen, touch the Settings icon, then Software Updates. You will be prompted to check for new software updates. Tap that question, and the T-Hub will perform the update.

I hope you enjoy the additional features. We especially would like you to share your T-Hub experiences with us. Your feedback lets us know what we are doing right, and where we can improve.

By Michael Lewis

Posts: 57

377 Comments

  1. David says:

    Is it possible to lock the T-Hub screen? I have a daughter who can’t stop using it no matter what we say. So she has 24/7 access to the internet unless I switch it off and put the unit away. That is not acceptable to us, and the best way forward is to introduce a password to be able to use the internet icons on the screen.

    • Brendan - [Your Community Manager] says:

      Hi David. The next version will have a lock on it. There is no plan to include this feature into this version of device.

  2. Geoff says:

    She must be incredibly patient as web browsing on the T-Hub is a slow and underwhelming experience.

  3. Helen says:

    Why won’t my contacts synchronise between thub base and handset. I press the synchronise now button and it just spends hours with the little round thing going round but nothing happens.

  4. Larry says:

    Well it has now been a few weeks and the new updated hub
    has been performing considerably better. I will now have to
    say 8 out of 10 score compared to 4 out of 10. Only issue
    we have had is it kept ringing one evening and no matter how
    we tried could not answer the call, Even on the hand sets.
    Strange thing was after rebooting there was no missed call
    recorded or any message on message bank.? Strange.
    Maybe a haunting. Gavin i would get yours replaced as i have
    never had the same issue with the hand sets. They work well
    even though they look and feel cheap.

  5. Graham says:

    I have had a T Hub for quite a while now and most of the time it is great. Recently it will not allow me to check for software updates. It keeps telling me wi fi/ network issue but when I check network connections it is connected to my home network.

    Please help me to fix this problem. Also direct shortcuts to things such as taxis , dominos etc would be a cool addition to the T Hub.

    • Brendan - [Your Community Manager] says:

      Hello Graham. sorry to hear you T-Hub is not operating properly. Please contact Telstra T-Hub support on 1300 136 841. The team will trouble shoot to start with to see if we can fix it over the phone or get you a replacement if need be. Brendan.

  6. Chantelle says:

    Are there any I pad like apps for the T-Hub? I have an autistic Son who love to use it in this capacity.

  7. Clare says:

    Out T-Hub is not charging despite being plugged in to the main power. Any suggestions why this would happen?

  8. Darcy says:

    I am happy with my T-Hub only 5 days old however I would love to get rid of around half the icons on it. Quite a bit of useless rubbish and not necessary in this household. How do i remove them?

  9. Keryn says:

    It would be great if an update could address the TV and Foxtel guide issue being that if you are not on AEST then it’s not much use. I can fiind out what will be on TV in 2 hours time but not what’s on now.
    I can put WA in for weather etc, I should be able to input WA for TV

  10. John says:

    Just installed a T-Hub. So far so good (well, not so much good as OK – nothing to really rave about).

    Does anyone know how to pair with other Teltra DECT handsets (especially the F2100 model)?

    Much appreciated,

    John

  11. Yoko says:

    With my T-Hub, I cannot read any e-mails from my Japanese families and Korean friends in my hotmail account, nor read any comments in my facebook from my friends overseas!

    Is there any plan for update the software for this issue?

  12. April Tata says:

    Where the heck is the page button for the handset.. ? we cant find it anywhere

  13. Greg says:

    I believe this to be a software bug.

    I’ve just purchased a T-Hub. It’s installed and working. I believe there is a bug in the T-Hub software. I’m using Version: B1.07H (latest). The bug is to do with CONTACTS creation & syncing.

    1/ Any contact created on the T-Hub does not sync with MyConnect. Even after manually syncing to the network. However, it Syncs with Cordless Handsets OK.

    2/ If I create a Contact on the T-Hub and forget to select “Save Contact to Handset’ before saving, then I go back in and Edit contact to correct “Save Contact to Handset” the contact does not sync to the Handset. I have to DELETE then recreate the contact ensuring to “Save Contact to Handset”.

  14. Robert says:

    the T-Hub is Rubbish, the screen freezes up on clock alot, the screen unit itself likes to randomly reset, and the handset is always “Busy” even tho there is no phone calls incoming, the handset worked for about a month then just got stuck on “busy” havent used the heap of junk since, DO NOT buy a T-Hub, they are just a headache

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