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	<title>Comments on: When user needs drive real innovation</title>
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	<link>http://exchange.telstra.com.au/2010/05/20/when-user-needs-drive-real-innovation/</link>
	<description>What&#039;s Your View?</description>
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		<title>By: Denise Wood</title>
		<link>http://exchange.telstra.com.au/2010/05/20/when-user-needs-drive-real-innovation/comment-page-1/#comment-6849</link>
		<dc:creator>Denise Wood</dc:creator>
		<pubDate>Tue, 25 May 2010 15:38:15 +0000</pubDate>
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		<description>Hi Chris

Absolutely agree with your comments, and yes it is not just the lack of access to the technology and  the internet - there is also a need for adequate funding to provide local training and support.  Web 2.0 and virtual world technologies are opening up new opportunities as well as leading to a new kind of digital divide. That is why we need to leverage as much support as possible to ensure that these issues are articulated in our responses to the National Productivity Commission Inquiry. It is an agenda I am pursuing in collaboration with several service providers and I know this is a concern of high priority for these groups.

Cheers

Denise</description>
		<content:encoded><![CDATA[<p>Hi Chris</p>
<p>Absolutely agree with your comments, and yes it is not just the lack of access to the technology and  the internet &#8211; there is also a need for adequate funding to provide local training and support.  Web 2.0 and virtual world technologies are opening up new opportunities as well as leading to a new kind of digital divide. That is why we need to leverage as much support as possible to ensure that these issues are articulated in our responses to the National Productivity Commission Inquiry. It is an agenda I am pursuing in collaboration with several service providers and I know this is a concern of high priority for these groups.</p>
<p>Cheers</p>
<p>Denise</p>
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		<title>By: Chris Dodds</title>
		<link>http://exchange.telstra.com.au/2010/05/20/when-user-needs-drive-real-innovation/comment-page-1/#comment-6807</link>
		<dc:creator>Chris Dodds</dc:creator>
		<pubDate>Mon, 24 May 2010 23:47:18 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=4414#comment-6807</guid>
		<description>The issue ttony raises is critical. Technology does provide significant benefits for addressing disadvantage for a number of groups including esepcially people with disabilities and people living in remote regions. it is unfortunate that equipment, training and support all cost money and that just as in the society at large there is inequity in access. In every state there are huge waiting lists for essential equipment provision. In remote areas there are people with essential equipment EG satillite dishes and those without. As Web 2.0 solutions to issues like involvement,employment and social connection are developed it is also essential to ensure that these benefits flow to all not just those with the financial resources to participate.</description>
		<content:encoded><![CDATA[<p>The issue ttony raises is critical. Technology does provide significant benefits for addressing disadvantage for a number of groups including esepcially people with disabilities and people living in remote regions. it is unfortunate that equipment, training and support all cost money and that just as in the society at large there is inequity in access. In every state there are huge waiting lists for essential equipment provision. In remote areas there are people with essential equipment EG satillite dishes and those without. As Web 2.0 solutions to issues like involvement,employment and social connection are developed it is also essential to ensure that these benefits flow to all not just those with the financial resources to participate.</p>
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		<title>By: Denise Wood</title>
		<link>http://exchange.telstra.com.au/2010/05/20/when-user-needs-drive-real-innovation/comment-page-1/#comment-6781</link>
		<dc:creator>Denise Wood</dc:creator>
		<pubDate>Mon, 24 May 2010 11:26:57 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=4414#comment-6781</guid>
		<description>Hi ttony

Thanks for sharing your concerns and experiences. As Robert has mentioned, the prize money from this award sponsored by Telstra will be used to further our research into improving accessibility to such technologies for people with disabilities. Our research has certainly identified the benefits of Web 2.0 and virtual worlds for people with disabilities as you so rightly argue. Similarly, our research has identified many barriers to people with disabilities including accessibility issues and affordability of both  hardware and internet services. Our research, reported in the paper published in TJA reports on some of the solutions we are developing to address the accessibility issues. The funds from the award will be reinvested into this research to improve outcomes for people with disabilities as well as enabling us to progress other avenues of research regarding affordability issues. As Robert also mentions, we hope our ongoing research will enable us to present compelling evidence of the issues facing people with disabilities for consideration at the national level, including submissions to the PC Inquiry.

Thank you for sharing your experiences and for raising such important issues. 

Best wishes

Denise</description>
		<content:encoded><![CDATA[<p>Hi ttony</p>
<p>Thanks for sharing your concerns and experiences. As Robert has mentioned, the prize money from this award sponsored by Telstra will be used to further our research into improving accessibility to such technologies for people with disabilities. Our research has certainly identified the benefits of Web 2.0 and virtual worlds for people with disabilities as you so rightly argue. Similarly, our research has identified many barriers to people with disabilities including accessibility issues and affordability of both  hardware and internet services. Our research, reported in the paper published in TJA reports on some of the solutions we are developing to address the accessibility issues. The funds from the award will be reinvested into this research to improve outcomes for people with disabilities as well as enabling us to progress other avenues of research regarding affordability issues. As Robert also mentions, we hope our ongoing research will enable us to present compelling evidence of the issues facing people with disabilities for consideration at the national level, including submissions to the PC Inquiry.</p>
<p>Thank you for sharing your experiences and for raising such important issues. </p>
<p>Best wishes</p>
<p>Denise</p>
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		<title>By: Robbie Stephens</title>
		<link>http://exchange.telstra.com.au/2010/05/20/when-user-needs-drive-real-innovation/comment-page-1/#comment-6778</link>
		<dc:creator>Robbie Stephens</dc:creator>
		<pubDate>Mon, 24 May 2010 08:11:28 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=4414#comment-6778</guid>
		<description>Just another reason why the NBN is progressive idea and why Telstra are either naive, stubborn or downright stupid to not get onboard.

If you build it, they will come...</description>
		<content:encoded><![CDATA[<p>Just another reason why the NBN is progressive idea and why Telstra are either naive, stubborn or downright stupid to not get onboard.</p>
<p>If you build it, they will come&#8230;</p>
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		<title>By: Robert Morsillo (Telstra staffer)</title>
		<link>http://exchange.telstra.com.au/2010/05/20/when-user-needs-drive-real-innovation/comment-page-1/#comment-6776</link>
		<dc:creator>Robert Morsillo (Telstra staffer)</dc:creator>
		<pubDate>Mon, 24 May 2010 06:13:31 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=4414#comment-6776</guid>
		<description>Thanks ttony for your feedback. I guess the Prize will at least help highlight these ICT access issues for people with disability, which will feed into public policy discussions such as the Productivity Commission Inquiry into Disability Care and Support. I know that the Prize winner will be using the award to further the work of disability access to these sorts of 3D online communities, which I commend. Regards.</description>
		<content:encoded><![CDATA[<p>Thanks ttony for your feedback. I guess the Prize will at least help highlight these ICT access issues for people with disability, which will feed into public policy discussions such as the Productivity Commission Inquiry into Disability Care and Support. I know that the Prize winner will be using the award to further the work of disability access to these sorts of 3D online communities, which I commend. Regards.</p>
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		<title>By: ttony greybeard of SL</title>
		<link>http://exchange.telstra.com.au/2010/05/20/when-user-needs-drive-real-innovation/comment-page-1/#comment-6724</link>
		<dc:creator>ttony greybeard of SL</dc:creator>
		<pubDate>Fri, 21 May 2010 23:28:33 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=4414#comment-6724</guid>
		<description>Well Telstra/Bigpond will sponsorer something like this but they wont make it cheaper for disabled,socially isolated,injured or terminally ill people who use sites like Secondlife,Youtube or Facebook as ways to keep in contact with friends &amp; family...not to mention they pulled out of Secondlife after introducing thousands of people into the 3D world which they think is just a game but to alot of us it is our way of beating illness, disability or just distance,which i am part of all 3 i also am trying to start a bussiness within Secondlife to make real money not virtual money.</description>
		<content:encoded><![CDATA[<p>Well Telstra/Bigpond will sponsorer something like this but they wont make it cheaper for disabled,socially isolated,injured or terminally ill people who use sites like Secondlife,Youtube or Facebook as ways to keep in contact with friends &amp; family&#8230;not to mention they pulled out of Secondlife after introducing thousands of people into the 3D world which they think is just a game but to alot of us it is our way of beating illness, disability or just distance,which i am part of all 3 i also am trying to start a bussiness within Secondlife to make real money not virtual money.</p>
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