Telstra moves you
For me, moving home is probably up there with some of life’s most exciting yet stressful moments. You’ve found your dream house and you’re over the moon, but all of a sudden reality hits and you’re confronted with the huge task of boxing up and moving your entire life – in amongst juggling work, kids, family and friends.
But don’t think you’re alone…
Between my circle of friends, there seems to be a secret language among those of us who have recently moved. Hands fly up into the air at the mention of masking tape and we cover our faces in despair when someone utters the words, brown box.
At Telstra, we understand your pain – clearly we’ve been there ourselves – which is why ‘moving’ has been selected as one of our priority areas in our efforts to improve customer satisfaction.
Managing the transfer of phone and internet services to your new address should be headache-free, particularly as so many of us rely on the web for work, banking and generally just getting things done.
So to help make a smooth move a reality, we’ve just finished rolling out a program for all our existing consumer customers who are moving house. With a dedicated team of moving experts managing every request from start to finish, moving with Telstra has just got a whole lot easier.
Additionally, by adopting a more personalised approach we’re able to keep our customers updated – either by SMS, Talking Text or phone call – at each stage of the activation process. Our moving home experts will even check in after the services are connected, just to make sure they don’t need any further assistance.
Visit the following link to find out more about the improved Telstra Moving Home service.
What’s your best moving tip?