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01 Mar 2010
By Darren Kane
Mar
01
2010

If it’s online and sounds too good to be true, it probably is

blog-online-security-hoax

I heard a good one recently – my mate rang to ask whether I thought he could have won 250,000 pounds in a UK lottery. On the flipside, he wondered if I thought it was it a scam so I asked if he entered the draw and he said “I don’t know”.

When the laughter died down, my mate told me he had received an email stating his company domain details had been randomly selected from a website through a computerised draw system and that he’d won.  Apparently there were many companies across the globe in the draw, but he’d gotten lucky.

Fight fraud online, visit scamwatch.gov.au

My mate wrote as requested and was told that to claim the money he had to forward a processing fee of 60 pounds.  I smelt a rat and told him so. These types of emails go out across the net every second and more often than not are called ‘advance fee’ scams. I told him to forget about it, but I couldn’t convince him it was bogus.

As far as my friend was concerned, if he risked 100 or so Australian dollars he could collect almost half a million – he wanted to believe it.  This fella is very careful with his cash, yet, he paid the 60 pounds. He was then told that the processing fee had been increased and that he was now required to pay a further 50 pounds to be eligible to claim his prize.

They only got him once.

This experience demonstrates just how easy technology has made it for scammers using fraudulent methods to shake out money from online consumers.  It’s timely as well as from 1st – 7th March Telstra is supporting the Australasian Consumer Fraud Taskforce Fraud week.

The week is themed “Online Offensive – Fighting Fraud Online” and is targeting: users of social networking sites and encouraging them to protect their identity; shoppers online who may be unaware of new schemes and scams and the ‘Silver Surfers’ who may not be as net-savvy as those who have grown up with technology.

It is very important to understand that just like in the real world, if an opportunity in the virtual world looks to good to be true, it probably is.

To help stay protected from fraud remember these top three tips:

  1. Hoax emails – Banks and sites like BigPond and Trading Post will never ask for personal information like credit card or bank account details via email or SMS. If you receive an email or SMS asking for this information, delete it. If you are worried, contact the company the email or SMS claims it is from to verify that it is legitimate.
  2. Shopping – When buying big ticket items like a car, always try and speak directly with the seller and inspect the item prior to making payment.
  3. Transact safely online – Ensure the website you are using keeps your financial details private and secure and that they offer anti-fraud protection.

Related information:

By Darren Kane

Posts: 15

3 Comments

  1. Gavin Costello says:

    Darren
    Great article and very timely. Also interesting to note that one of the favoured subjects of Phishing and other hoax emails lately is whichever event has dominated the news. Examples include The Sea World Killer Whale Death. Catastrophes such as those in Haiti, and likely in Chile now as well, have driven their fair share.
    As you wrote, we need to be careful who we trust online, just as we would offline.

  2. Alan says:

    Darren,
    We need to make people aware of the “culture” of the Fraud and Scam environment. Scammers will prey on the emotional aspect of a person, so, before you realise it, you have already bought into their scheme and begun your payment transaction. As an example, I refer to the Gumtree website where hundreds of people were scammed in 2009 for concert tickets they paid for, but never received. Its a simple but effective scam. You advertise to everyone that you have a front row ticket for sale and those who are desparate for a ticket buy it from you. You then take their money and run. On Gumtree, there is NO protection and NO refund. Its a Scammers paradise. BEWARE….it works better than any lottery or Nigerian scam !

  3. Darren Kane says:

    Gavin, Alan, both good points and important to remind all readers that fraudsters will use all sorts of tricks and ruses to con people into believing they have got a bargain or been incredibly lucky. There is no real silver bullet to stop these schemes and scams online, but if users are more educated and willing to apply some common sense, I think it will go a long way to reducing the success of these on-line fraudsters. Remember if it is too good to be true, it almost always is.

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