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	<title>Comments on: Social change or just more (e)mail?</title>
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	<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/</link>
	<description>What&#039;s Your View?</description>
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		<title>By: david baer</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-1403</link>
		<dc:creator>david baer</dc:creator>
		<pubDate>Sat, 26 Dec 2009 12:44:18 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-1403</guid>
		<description>Experts have talked about this before. How many times have you read about the importance of ‘adding value’ for your audience? How many times have you read about ‘building trust’ with your readers/prospects? 
Many, many times. You know it well. Every marketing guru has spoken about this topic. I’m sick of hearing it. But it STILL bears repeating. 

&lt;a&gt;LATEST TREND&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>Experts have talked about this before. How many times have you read about the importance of ‘adding value’ for your audience? How many times have you read about ‘building trust’ with your readers/prospects?<br />
Many, many times. You know it well. Every marketing guru has spoken about this topic. I’m sick of hearing it. But it STILL bears repeating. </p>
<p><a>LATEST TREND</a></p>
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		<title>By: Sydney Lawrence</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-450</link>
		<dc:creator>Sydney Lawrence</dc:creator>
		<pubDate>Wed, 25 Nov 2009 01:56:57 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-450</guid>
		<description>Good work Robbie and Kristen, this Site seems to be working. Extensions of sincere congratulations also to Catherine McCormack and David Thodey who, despite extreme operational pressure, find the time to respond to correspondents at The Exchange.</description>
		<content:encoded><![CDATA[<p>Good work Robbie and Kristen, this Site seems to be working. Extensions of sincere congratulations also to Catherine McCormack and David Thodey who, despite extreme operational pressure, find the time to respond to correspondents at The Exchange.</p>
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		<title>By: KristenBoschma</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-404</link>
		<dc:creator>KristenBoschma</dc:creator>
		<pubDate>Mon, 23 Nov 2009 23:14:54 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-404</guid>
		<description>Hi Coxie

I&#039;ve searched for all your comments in the admin function that sits behind this site and I believe we have published everything we have received from you. 

You have commented on different stories:
- Understanding Broadband speeds. Your comment is there
- A New View of Communications. Your comment is there
- Signals from a Mobile Future. Your comment is there
- Social change or just more email. Your comment is there

Let me know if I&#039;ve missed something and I&#039;ll be more than happy to take another look. I enjoy your comments like the fact that you take the time to keep them on topic.

Cheers

Kristen</description>
		<content:encoded><![CDATA[<p>Hi Coxie</p>
<p>I&#8217;ve searched for all your comments in the admin function that sits behind this site and I believe we have published everything we have received from you. </p>
<p>You have commented on different stories:<br />
- Understanding Broadband speeds. Your comment is there<br />
- A New View of Communications. Your comment is there<br />
- Signals from a Mobile Future. Your comment is there<br />
- Social change or just more email. Your comment is there</p>
<p>Let me know if I&#8217;ve missed something and I&#8217;ll be more than happy to take another look. I enjoy your comments like the fact that you take the time to keep them on topic.</p>
<p>Cheers</p>
<p>Kristen</p>
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		<title>By: Yvonne R Thompson</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-387</link>
		<dc:creator>Yvonne R Thompson</dc:creator>
		<pubDate>Mon, 23 Nov 2009 02:20:26 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-387</guid>
		<description>Norms or tolerance levels as to what constitutes selfish behaviour or rudeness vary geographically, culturally, and demographically (especially considering the combined age/cohort effects). 

Friends tell me that Japanese commuters dont speak on mobile phones (they message and text). 

In Australia we may tolerate a short verbal exhange, but not a long one. 

However, I am not sure we&#039;ve worked out one size fits all  for old technlogy, let alone new. I was on a long bus ride in the USA recently and passengers became seriously offended by an elderly man, probably slightly deaf, having a loud conversation with the woman sitting next to him. Howver, no one said anything and everyone just glared, rolled their eyes and squirmed. 

Even where there are rules (eg the bus-driver had announced a &#039;short phone call rule&#039; there will be nuances, in which case it still comes down to how we communicate a line has been corssed without offending (and preferably without recourse to use of firearms).</description>
		<content:encoded><![CDATA[<p>Norms or tolerance levels as to what constitutes selfish behaviour or rudeness vary geographically, culturally, and demographically (especially considering the combined age/cohort effects). </p>
<p>Friends tell me that Japanese commuters dont speak on mobile phones (they message and text). </p>
<p>In Australia we may tolerate a short verbal exhange, but not a long one. </p>
<p>However, I am not sure we&#8217;ve worked out one size fits all  for old technlogy, let alone new. I was on a long bus ride in the USA recently and passengers became seriously offended by an elderly man, probably slightly deaf, having a loud conversation with the woman sitting next to him. Howver, no one said anything and everyone just glared, rolled their eyes and squirmed. </p>
<p>Even where there are rules (eg the bus-driver had announced a &#8216;short phone call rule&#8217; there will be nuances, in which case it still comes down to how we communicate a line has been corssed without offending (and preferably without recourse to use of firearms).</p>
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		<title>By: Robbie Stephens</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-381</link>
		<dc:creator>Robbie Stephens</dc:creator>
		<pubDate>Sun, 22 Nov 2009 02:00:26 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-381</guid>
		<description>coxie, welcome to the club.

coxie says: 6 Nov 2009 at 4:32 pm

&quot;you didn’t publish my blog. why&quot;?...

Not only did they not publish your blog my friend, but Mr. Quilty hasn&#039;t even had the decency to answer your simple question - of WHY not? - in over 2 weeks.

Tells a sad tale and answers the &quot;we are listening claims&quot;...</description>
		<content:encoded><![CDATA[<p>coxie, welcome to the club.</p>
<p>coxie says: 6 Nov 2009 at 4:32 pm</p>
<p>&#8220;you didn’t publish my blog. why&#8221;?&#8230;</p>
<p>Not only did they not publish your blog my friend, but Mr. Quilty hasn&#8217;t even had the decency to answer your simple question &#8211; of WHY not? &#8211; in over 2 weeks.</p>
<p>Tells a sad tale and answers the &#8220;we are listening claims&#8221;&#8230;</p>
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		<title>By: Toby</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-283</link>
		<dc:creator>Toby</dc:creator>
		<pubDate>Mon, 16 Nov 2009 02:48:08 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-283</guid>
		<description>I remember when I first saw the potential for web communities having strong discussions around whether they would help or destroy communities. 
My view is that they had immense ability to create communities of interest and in someways friendships for those who were less socially active. In a few cases friendships that were not possible yesterday are today a severley disabled person can sit at home and have friends across the globe. The IT Geek from school can find others just like him (or her) 24 hours a day seven days a week. So the new world has much to offer in the delivery of community.

However whilst it can create community for the poorest in our society it can exclude them. No phone and no computer and you can be locked out. Imagine being the kid at school whose mum and dad have no computer - try doing the powerpoint homework or look up  research on line it can be tough. So we need to remember both those who are included by new technology but also those left out who if not catered to will fall further and further behind the rest of us.

And yes we all need to be focused on being polite across all the new forms of media. Or we may find ourselves slammed  across facebook, twitter or you tube with little defence.</description>
		<content:encoded><![CDATA[<p>I remember when I first saw the potential for web communities having strong discussions around whether they would help or destroy communities.<br />
My view is that they had immense ability to create communities of interest and in someways friendships for those who were less socially active. In a few cases friendships that were not possible yesterday are today a severley disabled person can sit at home and have friends across the globe. The IT Geek from school can find others just like him (or her) 24 hours a day seven days a week. So the new world has much to offer in the delivery of community.</p>
<p>However whilst it can create community for the poorest in our society it can exclude them. No phone and no computer and you can be locked out. Imagine being the kid at school whose mum and dad have no computer &#8211; try doing the powerpoint homework or look up  research on line it can be tough. So we need to remember both those who are included by new technology but also those left out who if not catered to will fall further and further behind the rest of us.</p>
<p>And yes we all need to be focused on being polite across all the new forms of media. Or we may find ourselves slammed  across facebook, twitter or you tube with little defence.</p>
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	<item>
		<title>By: coxie</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-171</link>
		<dc:creator>coxie</dc:creator>
		<pubDate>Fri, 06 Nov 2009 05:32:34 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-171</guid>
		<description>you didn&#039;t publish my blog. why?</description>
		<content:encoded><![CDATA[<p>you didn&#8217;t publish my blog. why?</p>
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		<title>By: Rocco</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-162</link>
		<dc:creator>Rocco</dc:creator>
		<pubDate>Fri, 06 Nov 2009 04:12:19 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-162</guid>
		<description>For me the internet has given me the ability to research nd solve issues in the day to day running of my household.

 ie. Online forums allow the exchange of ideas and solutions for day to day problems. ie. how to fix a broken ducted evaporative cooler, what is a good recipe for cooking lamb, how do I get a feature of Win XP up and running etc. 

The fact I can look up, fix , repair, diagnose, buy, sell etc in realtime is amazing. There are so many people willing to share knowledge and know how. It is just amazing.</description>
		<content:encoded><![CDATA[<p>For me the internet has given me the ability to research nd solve issues in the day to day running of my household.</p>
<p> ie. Online forums allow the exchange of ideas and solutions for day to day problems. ie. how to fix a broken ducted evaporative cooler, what is a good recipe for cooking lamb, how do I get a feature of Win XP up and running etc. </p>
<p>The fact I can look up, fix , repair, diagnose, buy, sell etc in realtime is amazing. There are so many people willing to share knowledge and know how. It is just amazing.</p>
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		<title>By: David Quilty</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-126</link>
		<dc:creator>David Quilty</dc:creator>
		<pubDate>Thu, 05 Nov 2009 05:08:09 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-126</guid>
		<description>There are some interesting and consistent trends emerging from this discussion on the social impacts of internet and mobile technologies.  Firstly, keeping in touch with family and friends around the world is by far the most frequently referred to social benefit.  Hardly surprising but a strong demonstrator of people&#039;s overall social priorities.  Secondly, the loss of personal face-to-face communications time and the blurring of work and non-work time are two of the biggest concerns.  On digital social etiquette and what annoys people most, it is clear that being on the iPhone or the Blackberry while talking with someone is a definite 
no-no.  Keep the feedback coming and let me know what you think should be the next steps in tackling this intriguing topic.     

</description>
		<content:encoded><![CDATA[<p>There are some interesting and consistent trends emerging from this discussion on the social impacts of internet and mobile technologies.  Firstly, keeping in touch with family and friends around the world is by far the most frequently referred to social benefit.  Hardly surprising but a strong demonstrator of people&#8217;s overall social priorities.  Secondly, the loss of personal face-to-face communications time and the blurring of work and non-work time are two of the biggest concerns.  On digital social etiquette and what annoys people most, it is clear that being on the iPhone or the Blackberry while talking with someone is a definite<br />
no-no.  Keep the feedback coming and let me know what you think should be the next steps in tackling this intriguing topic.</p>
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		<title>By: JCL</title>
		<link>http://exchange.telstra.com.au/2009/11/04/social-change-or-just-more-email/comment-page-1/#comment-84</link>
		<dc:creator>JCL</dc:creator>
		<pubDate>Wed, 04 Nov 2009 14:17:39 +0000</pubDate>
		<guid isPermaLink="false">http://exchange.telstra.com.au/?p=451#comment-84</guid>
		<description>I&#039;m sure we&#039;ve all had a joke at someone elses expense from the odd email floating around with a picture or video of an embarrassing moment. 
In times B.I. (Before Internet) it may just have been a rumour or folklore (depending on the activity), but now cyberspace has turned these myths into reality and shared them with the world within seconds and minutes.
My worry is for our children and what this may mean for their future. Gone are the days when you could get away with the odd faux pas (or worse). Words and events are now preserved literally forever and I don&#039;t think our youth understand the importance of being vigilant with digital social etiquette in this dynamic and unforgiving environment.</description>
		<content:encoded><![CDATA[<p>I&#8217;m sure we&#8217;ve all had a joke at someone elses expense from the odd email floating around with a picture or video of an embarrassing moment.<br />
In times B.I. (Before Internet) it may just have been a rumour or folklore (depending on the activity), but now cyberspace has turned these myths into reality and shared them with the world within seconds and minutes.<br />
My worry is for our children and what this may mean for their future. Gone are the days when you could get away with the odd faux pas (or worse). Words and events are now preserved literally forever and I don&#8217;t think our youth understand the importance of being vigilant with digital social etiquette in this dynamic and unforgiving environment.</p>
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