You have joined all the other MAD COMPANIES in the way you are operating and TRUE AUSTRALIANS are FED UP.

I was told about a pillar LID being off and on the ground with no o ne in sight. This is a morning of some heavy rain.
I gave him a number to call and he called back lost.

I called for him and NO WONDER he GOT LOST. I almost through my phone out the window in TOTAL FRUSTRATION. It took 17:24 minutes to finally get a job lodged. This is going through systems which do not relate to this situation. Also I was placed in the billing area operator which I did not ask for. Then when I finally got through to faults I rate the operator ability extremely low. It appears you have operators who have NO IDEA what they are doing.

This backs up my previous messages on this site.

It appears you have got rid of experience and ability and replaced with very unskilled staff on the workface. Your systems also give indications of being VERY POOR for the CUSTOMER.

WAKE UP TELSTRA.

” Today WHO is responsible for TELSTRA’s PLANT ( Cable,conduit,PILLARs etc ) and what is the number for the public to report problems ” ( It may not affect that customer’s home phone, so that number is useless ”

The above problem was obtained by calling the number on the TELSTRA bill.

http://www.zdnet.com.au/43bn-nbn-not-so-back-of-the-envelope-339302911.htm

They bagged him simply because they conceitedly believed the report would show Telstra paramount to any NBN plans.

Here’s what I said 26/3, ZDNet…

“Wouldn’t it be interesting and quite a surprise (particularly for TLS supporters who bag him daily) if Conroy was not tabling the report, because he actually wants to do it the easy way and deal with Telstra… but the report recommends not to!!!” {END}.

Well today –

http://www.theaustralian.com.au/news/nation/national-broadband-network-viable-without-telstra/story-e6frg6nf-1225863104962

http://www.itnews.com.au/News/173975,government-claims-nbn-will-pay-itself-off.aspx

http://www.zdnet.com.au/study-reveals-15-year-nbn-payback-339302902.htm

There is one issue that even TELSTRA has MAJOR PROBLEMS with and that is to do with the use of unskilled contractors.

I know of a case very recently where contractors to Telstra were working in a difficult area next to a large brick letterbox and a hole just under 2 metres deep next to it, appeared to not take any precautions. They used it for support which it did not have at the time. They were told at the time not to support themselves on it but they disreguarded the advice. It was noticed later that the letterbox had a slight dip and I advised the council workers but they could not see the issue ahead. A few days later is was very lucky after a ground slip we did not have serious injury or death because it was morning tea time at the time. There was damage to Telstra , water and Electricity conduits etc. The workers working with the hole were local council workers but they did not expect it to fall. I did tell them after the Telstra contractors had left that the letterbox did not appear level but they did not think it would affect them. I was not involved with the actual work but observed it from a safe distance to make sure I knew what had been done in case of problems afterwards as I would of been affected. It was my letterbox on my property on a drain owned by the council.

PLEASE PLEASE We do not want a repeat. Look at the problems we will have. It will cost Australians a LOT more.

I can see THREE MAJOR ISSUE GROUPS. .

1. Damage to present plant by the installation will be massive. ( Look at Tasmania already )
2. Use of unskilled staff in all areas.
3. Connection and providing of SERVICES.

But me disproving greedy TLS shareholder lies, in order to obtain a fair deal for all Aussies, not just a small financially biased, outspoken few, is a noble cause… I feel!

So whether you realise it or not, with my facetiousness aimed squarely at the greedy, we are certainly in total agreement there!

Sadly, as I have been saying since NWAT, shares/money, are the only thing some here are interested in and can relate to! Nothing else matters to them and I don’t think some even realise they are so clouded by it. Which is why I particularly scoff at two, extra biased, dollar driven individuals! Anyway…

Along with Paul Grenfell, I have been saying for ages, that I believe Telstra and the government need to agree for OUR (as in everybody in Australia’s benefit). Whereas some here, want Telstra, Telstra, Telstra, simply because it suits their portfolio!

In the end we really want the same thing, but for totally different reasons! But Telstra have, due to their own stubborness and greed, are in a tricky situation – join, or compete with the NBN.

So whether you agree they should or not, if the NBN goes ahead without Telstra, that will be a dark day for all Telstra stakeholders, in my opinion!

I hope this is not the way its going to turn out, as it would be good if Telstra was on board and would be bound to increase share value..
NBN have to justify spending billions on either compensating Telstra or just using those billions to construct the Network without Telstra. The latter is looking more the case.

With the Extraordinarily competitive plans already proposed , it wont be any problem for them to win customerage from Telstra.
Shareholders should be very concerned if no deal is done.

“You are looking at shareprice and changes at the top before looking at the basics.”

You need understanding and experience at the lower level to build an understanding of what is needed at a higher level. Without this we have massive waste.
We have this problem not only with Telstra but with railways, roads, local council, state governments, hospitals etc. In answer to one comment we do need Hospitals etc but we need them built smarter.
We need to be more productive and working smarter at the lower level.

My only hope is that we do not get given a NBN built by these people just looking at the top picture.
( It appears it will be.)

The network TELSTRA had built was not a simple job. On the crossbar exchange switching equipment( 60′s to 80′s ) over 2000 modifications had to be done to get it to work to Australian conditions. Who is going to get the NBN to work to Australian conditions!!!!!!!

Being innovative is not the only requirement , you need to have results that work. Here we need to show how Telstra can proceed to the future and provide Australia the best.