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04 Nov 2009
By David Thodey
Nov
04
2009

A new view on communications

Telstra CEO David Thodey explains why Telstra Exchange is more than just a blog.


Transcript:

Welcome to Telstra Exchange – our innovative new website where all Australians can exchange views about communications and technology.

Telstra Exchange is a blogging website…  But it’s more than that.  It’s a symbol, too, of our new approach to communications here at Telstra.

That means it’s a place for you to tell us how you feel, especially about innovation and technology.

  • Which products and services make the biggest difference to your life?
  • How can communications be used to make Australia a better place?
  • What new products or services would you like to make your life simpler and easier?

These are some of the issues we’ll cover here in the coming months.

And your comments will help us plan for the future, and make decisions, that improve the types of products and services we offer all Australians.

That’s why we want to hear from you.

Telstra is a great Australian company – but we can do better by knowing what you want.

First, we need to listen …and Telstra Exchange is our listening post.

And now, it’s over to you.

By David Thodey

Posts: 13

571 Comments

  1. Vasso Massonic says:

    Sydney, notwithstanding Alan’s flak. Another day another row emerges and, guess what, (Rudd’s favourite saying) Telstra draws the short straw over the NBN muddle created by the man of straw.

    Before gaining the go ahead for the FTTH NBN he has, again, put the cart before the horse by legislating that new homes must be readied for FTTH with effect from July 1 2010. This interim period has created a storm with Telstra accused by Industry ‘executives’ of holding housing projects to Ransom. And housing experts frustrated with the government as to whether NBN would be available to take advantage of the connections. The imposition of costs amounting to $520 million a year is a real burden on housing projects so the frustration is quite understandable.

    When one considers that each nook and cranny on this vast continent will need to be made ‘fibre-ready’ in particular the millions of spaces between nodes and homes, makes on shudder by the mere thought of the disruption for eight long years. Even with Telstra capitulating, it’s a recipe for disaster.

  2. Vasso Massonic says:

    Grahame Barclay, Thanks for your insight.

  3. Nelson Edyvean says:

    I would like to take this opportunity to express my thanks to Telstra for the cooperation and flexible service they gave us.
    On Sunday 21st of march we developed a technical fault with my dads phone,dad being the age of 95 needed the phone back in service soon as possible. I phoned Telstra control center which was in the Philippines, however the service i found was overwhelming and out outstanding. From there they told me the fault would be rectified between 1.00pm and 5.00pm, On both a professional and a personal level, the fault was fixed by 4.00pm. Once again thanks to Telstra for a top job.

  4. Sydney Lawrence says:

    Robbie with reluctance and out of a sense of good manners I answer your above Post.

    Robbie as you would well know we, you and I, have had many and varied conflictional debates over the years and I do think that we have reached the point where we have conveyed and expressed every possible avenue and detail of our individual belief.

    Without offence Robbie I do find it difficult to follow your line of argument as, at times, your expression and direction of your belief changes constantly. Without self aggrandisement Robbie I think I have maintained a constant defense of Telstra where deserved while maintaining logic and fairness.

    It may be best if the personal attacks stop, and we all continue to embrace the sweet freedom of expression to present our own views and suggestions in the hope that through our efforts Australia will become a better place for all Australians.

  5. Vasso Massonic says:

    Congratulations Telstra for your superb service extended to the Edyveans. I know for a fact that Telstra treat Senior citizens with utmost care.

  6. Robbie Stephens says:

    Sydney that wasn’t an answer!

    What that was, was a cowardly avoidance from you, proving that you are not man enough to admit you were wrong and apologise accordingly. So, don’t take this personally, but you are neither logical nor fair.

    You have proven this beyond doubt by never once saying a nice thing about any of Telstra’s opponents whilst simultaneously, heaping sugary praise upon Telstra (sorry, saint Telstra MacKillop – OMG) at every opportunity.

    Both logic and fairness dictates, at least an occasional bad word for Telstra and good word for the others, should be forthcoming. But no…

    Plus, it is you, not I, who constantly changes positions a full 180 degrees. Like supporting Labor, now Liberal (simply because of their positions on Telstra)!

    Saying Telstra and the government will together, build a world class NBN – one day, to stating Telstra should compete against the NBN, literally, the next day .

    Even a simple apology for disgracefully and wrongly making accusations of espionage against Huawei (and Optus), is beyond you, which proves you do not have an impartial bone in your body. You know you were wrong, but still…

    Also the fact that you just admitted you have “constant defence of Telstra” – says it all!

    My position is and has always been rock solid. I am a Telstra customer (now shareholder) who believes Telstra has had it easy by being vested the monopoly PSTN and I am disgusted at the approach Mr. Trujillo and his team took (as are the majority of Telstra share holders – see below paragraphs and link from the SMH).

    But I am even more disgusted that my fellow Australians and share holders like yourself, keep up this disproved rot (in defence of your own finances/portfolio and nothing else) which Telstra now even refuses to claim. That’s it…

    SMH 25/2/10 (TLS shareholders polled) …”84 per cent agreed that Telstra suffered from a ‘‘monopoly mentality’’ which inhibited its ability to respond to competitors quickly. 81 per cent also thought that Telstra had misjudged its customers and used its dominance to hold back technological breakthroughs.

    “The good news for Telstra boss David Thodey is that investors have not yet lost faith in his leadership. When asked who was the best manager of Telstra, Thodey, Sol Trujillo or Ziggy Switkowski, the consensus was that Thodey was the best, followed by Switkowski then Trujillo”. {END}

    http://www.smh.com.au/business/investors-hang-up-on-telstra-20100224-p3a3.html

    As my good, logical and fair friend Mr. Smith said over at NWAT many months ago, in response to you and the others like you, Syd-

    “There is no point in me trying to perform miracles and heal the blind”!

    This is the most apt comment I have ever read. But unlike Mr. Smith, I am one who hopes (my) commonsense comments, backed by irrefutable facts, will win out over (your) blind, biased greed, eventually.

    But so far, “unlike any other part of our correspondences”, you and those few others are proving me wrong in relation to this theory!

    Ooh BTW – I agree Vasso… nice job Telstra, with Mr. Edyvean. That’s more like it!

  7. Paul Grenfell says:

    Maybe time for Telstra to shake a leg with those NBN negotiations..? Conroy seems convinced they have a Business Case to build the NBN without Telstra..

    http://www.theaustralian.com.au/business/conroy-to-show-his-hand-on-national-broadband-network/story-e6frg8zx-1225844965288

    ['Conroy to show his hand on national broadband network']

    ['COMMUNICATIONS Minister Stephen Conroy has finally agreed to release an implementation study on the national broadband network, and claims the 500-page report will back his claim the federal government can build the multi-billion-dollar project without Telstra.']

    ['Senator Conroy yesterday responded to political pressure from opposition and Greens senators by announcing he would make the entire study by McKinsey and KPMG public before the federal budget in May.']

    ['"No question, and I've said this many many times, that it would be faster to build and cheaper to build if there is an agreement with Telstra. (But) I think when you see the business case in the lead advisers' report (in the study) a lot of the commentary which has been wildly inaccurate -- and I mean wildly inaccurate -- will be put to bed."']

  8. Vasso Massonic says:

    Sydney, look who is calling the kettle black!

    goody, goody one minute, nasty, natsty the next………..”Looks like a typical Trujillo like, confronationist Telstra move, from Thodey (just when we thought he/they were starting to learn)…and look the share driven minions are already trying to delect the blame, lol

    Just like they did/do in regards to blaming the ACCC, when Telstra, stupidly ended FTTN discussions in August 2006, lol…”

    RS
    17 hours ago

    Coutesy:

    http://www.zdnet.com.au/conroy-to-release-implementation-study-339302035.htm

  9. Vasso Massonic says:

    Paul, in the final analysis saying it can be done, does not mean it will be done. And certainly, it will need more than pen pushers, bean counters and salesmen.

    The NBN was conceived on a flight, back of an envelope and a wish list.

    Perhaps Conroy should join Abbott on the 10 day charity bike ride from Melbourne to Sydney and see how he fells about it.

    I reiterate: “When one considers that each nook and cranny on this vast continent will need to be made ‘fibre-ready’ in particular the millions of spaces between nodes and homes, makes one shudder by the mere thought of the disruption for eight long years. Even with Telstra capitulating, it’s a recipe for disaster.”

  10. Sydney Lawrence says:

    Vasso without wishing to extend the reflection on Robbie Stephens (RS) he is the agent provocateur that I spoke of several Posts ago. Logically his argument is without foundation and his multi pronged attack, interspersed with severe criticism of Telstra confounds the human mind. I would hate to have him besides me in the trenches when the battle was raging.
    I do believe those who have followed the interesting Telstra debate will identify his tactics and process him accordingly.

  11. Paul Grenfell says:

    Well Vasso,
    NBN Co. can “absolutely” build the network without Telstra. eh!

    Music to my ears.. Don’t tell me you are still betting on your Share Portfolio.. The rule is, don’t put all you money in one basket, and only invest money in Share Portfolios, “That you can afford to lose”.
    Its not too late for Telstra to jump on board the NBN, but don’t leave it too long , or it will leave without them.
    And i still firmly believe the NBN is the Best thing for Telstra and Shareholders in the long run.. To do anything else is sheer folly..

  12. Robbie Stephens says:

    Firstly I thought you were ignoring me and my comments? So you said. But apparently the word of some people means nothing, eh Vasso!

    As for my comment, it is known as being impartial Vasso, something well beyond your greedy, portfolio driven comprehension.

    When Telstra credit is due (refer above, as to My Edyvean and previous comments praising Mr. Thodey) it is forthcoming and mentioned by me. When its not deserved (also as above) this is mentioned.

    You ought to try balance and impartiality, even only once!

    But this is a typical Trujillo type move by Telstra, to embarrass the government, simple. The type of Telstra tactics which we (those not living in a 2005/NWAT stupor, that is) thought and hoped had disappeared once McGauchie and Trujillo did.

    Again over 80% of TLS shareholders surveyed even agree with me and my views on Trujillo and his monopolist approach (refer to the link previously supplied and ignored). Anyway, back to the comment…

    You will also notice my main criticism wasn’t against Telstra, it was against the disgraceful, biased and never impartial minions!

    And guess who they are? Lol…

  13. Robbie Stephens says:

    Following on from your suggestion of Telstra “shaking a leg”, Mr. Grenfell (as I have also been saying) here’s more evidence that the NBN is planning to go on, with or “without” Telstra.

    Seems there are plenty of takers too, who will jump in if Telstra don’t! Even those not historically Telstra opponents and not in communications per se`!

    http://www.itnews.com.au/News/170305,energy-australia-explores-network-tie-up-with-nbn-co.aspx

    So antagonistic Sol type decisions, as just made and outlined below, in regards to greenfields developments, isn’t helping…

    http://www.smh.com.au/technology/technology-news/telstra-blocks-sale-of-houses-20100321-qo6i.html

  14. Vasso Massonic says:

    I received the following E-mail from Senator Fielding for the information for those interested, particularly in Melbourne.

    —– Original Message —–
    From: Fielding, Steve (Senator)
    To: vasso massonic
    Sent: Thursday, March 25, 2010 10:36 AM
    Subject: RE: NBN Co v/s Telstra Corporation

    Dear Vasso

    Thank you for taking the time to email me in relation to the Telecommunications Legislation Amendment (Competition and Consumer Safeguards) Bill dealing with the proposal to structurally or functionally separate Telstra.

    As you would be aware, the legislation has not yet been voted on in the Senate and is now due to come up for debate in May when Parliament resumes.

    Many people have shown enormous interest in this issue and I have agreed to speak about this topic at an event being put on by the Australian Shareholders Association on Thursday, 1 April 2010 at 1pm in the Yarra Room at the Melbourne Town Hall.

    The event is open to all members of the public and I would encourage you to attend this event if you would like to hear my views on this issue. There will also be an opportunity for people to ask questions.

    Are you based in Victoria? I look forward to seeing you on Thursday.

    Regards,

    Senator Steve Fielding
    Leader of Family First
    255 Blackburn Road
    Mount Waverley, VIC 3149
    Ph: (03) 9802 1922

    http://www.stevefielding.com.au

  15. marc says:

    lots of people i talk to want telstra’s wireless network to be quicker because of all the new customers sighting on to wireless it is getting slower and lots more outages happening isn’t time to improve the wireless network to match speed of asdl2 to keep customers happy and not changing to other providers.

  16. Tom says:

    I submitted the following comment to Business Spectator on 22/3/2010.
    It was not published.
    “Well said Paul Missikos.
    I agree, that would be the day when Optus, Vodafone, Hutchison et al ever did anything for Australian telecommunications except take our money.
    And that is the crux of the argument and the great mystery to me. Why are so many hell bent on destroying Telstra?
    I can understand Labor trying to destroy big business (that’s what they do), but why are so many going along with it?”

    My comment was in response to the following:

    (from) Paul Missikos
    22 Mar 2010 10:54 AM
    If Telstra, or any other private company, cannot recover the capital cost of providing a service, then that service will have to be provided by someone else who can. (See Telstra calls halt to copper lines, March 22).
    Maybe Optus will provide this and Telstra can have access at a price dictated by universal service obligations regulations that have no correlation to costs of production.

  17. Sydney Lawrence says:

    Vasso many thanks for the news of Senator Fielding’s meeting in Melbourne next week. I have called the Senators Office and have been told that if the meeting goes well Senator Fielding may look to hold similar Meetings in other parts of Australia. I hope to get to the Melbourne Meeting and would encourage other people interested in the blackmail of Telstra to do likewise.

  18. Vasso Massonic says:

    Paul, how many times must I repeat. My Telstra shares are of no importance but my concern for the national interest and our Telecommunications warrants putting everything in that basket.

  19. Robbie Stephens says:

    Syd I have already been processed accordingly and the verdict?

    Robbie is…

    - An impartial Telstra customer, recent shareholder who understands and accepts why and how Telstra were able to get where they are today.

    - One who accepts that Telstra have profited handsomely from the vested PSTN. BUT also accepts due to the monopoly nature of the PSTN (particularly the last mile) access to the PSTN for others was made law (they are NOT leeches) as part of Telstra’s PSTN ownership.

    – One who speaks his mind but will never disgaracefully and unAustralian like, ditch his fellow Australians technological future, for his own greedy portfolio agenda.

    - One who has openly bagged Telstra (Trujillo era) and praised (apart from the latest greenfields estate announcement) the Thodey Telstra.

    - One who has also openly suggested and supported an agreement between the government and Telstra, to build a NBN, which will help all Australians and without all the volatility, give Telstra shares a platform to build and increase from.

    - BUT ESPECIALLY, one who dislikes sycophantic, greedy humans who talk complete disproved nonsense, driven out of desperation for their underperfoming investment. These people in the comms sector, happen to all be, simply 4/5 TLS shareholders (no other company, for some strange reason), and they actually believe they have a “god given right” to “always profit handsomely”.

    Syd you have been processed too and your findings?

    - One who is the complete opposite to everything outlined above, easy.

  20. PAUL says:

    Robbie
    you jump into the NBN
    I for one will never buy into a government float ever aqgain

  21. Robbie Stephens says:

    The Telstra puppets/minions here, wonder why they are personally taken to task, in relation to their shareytales?

    Just like 12 months ago at NWAT when I posted comments and was attacked by 4 share driven lunatics (which created the RS monster – bet they regret that now, lol…) Mr. Grenfell posted a comment above as offered to do so by Telstra, simply suggesting Telstra need to “shake a leg” and make a deal with NBN Co (as I have also been saying). I agree too Paul, sans volatility and a platform to constructively build from, TLS shares will increase, too!

    But guess what? Along comes minion #1, with a snide nonsensical, portfolio driven response, revovling around disproved NWAT FUD, to Mr. Grenfell.

    Vasso, seems you have helped Telstra [sic] YET AGAIN, with your stupid comments rallying more people against you and as a direct consequence, against Telstra.

    Are you paid to do so by Telstra’s opponents?

    Lol…

  22. Paul Grenfell says:

    Shares took another pounding .. Seems they got Wind of the news that NBN Co. can “absolutely” build the network without Telstra.
    Seriously.. Telstra should get over its loss of Monopoly and Join the NBN with a reasonable deal.. Otherwise an Independent NBN will be a far bigger impact on Telstra Share Prices than being experienced now.. Many Analysts say that the NBN will be a good thing for Telstra and its Shareholders.

  23. Vasso Massonic says:

    Paul, an appropriate addendum.

    I concur with your view – “And i still firmly believe the NBN is the Best thing for Telstra and Shareholders in the long run.. To do anything else is sheer folly”…but there’s a decorum to follow, don’t just take my word for it. See:

    http://www.theaustralian.com.au/business/opinion/national-broadband-network-too-important-to-play-politics/story-e6frg9if-1225845532440

  24. Paul Grenfell says:

    And while Telstra and the Govt pussyfooting over the NBN, it seems the likes of Stokes’ VividWireless Wimax , may just overtake them all with its 4g networks, which is to go National..
    Perth is experiencing some great feedback..
    Some serious Speeds at a serious price, with mobility and bandwidth to go..lt can also be LTE compatible i believe.

    Yes, Telstra and the NBN need to make a move soon or an awful lot will be switching to Wimax for wireless BB.

  25. Robbie Stephens says:

    Vasso, you say your shares are of no consequence, but then prove otherwise by supporting Telstra 24/7, regardless.

    Remember when Telstra admitted to willfully, illegally stopping competitors their legal right to access the PSTN? Most people were appauled to hear this. Your response on NWAT – “totally understandable under the circumstances”. OMG…

    Vasso, you may truthfully believe that you look at these issues impartially, but as a TLS shareholder who depends upon these shares, you do not!

    About 2000 Vasso comments later – which “always” laud Telstra and bag the others or anyone who dares even question Telstra, let alone bag them (refer to Paul Grenfell above) proves it!

    As for your latest link (to a business article… A G A I N, yawn) – here’s my take from over at ZD…

    RS – 26/3 – ” From outside the square… Wouldn’t it be interesting and quite a surprise (particularly for TLS supporters who bag him daily) if Conroy was not tabling the report, because he actually wants to do it the easy way and deal with Telstra… but the report recommends not to”!!! {END}.

    So wouldn’t it Vasso…?

    Oh PAUL (not Paul Grenfell) don’t make up minion like BS.

    I didn’t say I’d buy into the NBN. What I said was, it would be prudent for Telstra to deal with the government’s NBN.

    Please understand what people are saying, so you don’t do like the other minions her,e and make a complete fool of yourself.

  26. Robbie Stephens says:

    Tom, welcome…

    Before you criticise other companies who have in fact invested here in Australia (contrary to your TLS driven BS) how much exactly, did Telstra outlay for the PSTN they receive $b’s from each year and have done since 1992?

    Your ridiculous, NWAT views are a breath of fresh air [sic]…

  27. Paul Grenfell says:

    http://www.commsday.com/node/799

    NBN Co exec provides most detailed briefing yet on planned network design

    NBN Co has given a strong hint that it is planning for life without access to Telstra’s mainland pit and pipe infrastructure and, instead, may leverage utility infrastructure, as is the case with its early Tasmania rollout.

    Along with Justin Milnes Resignation, i would suggest Telstra is in a Bit of a Pickle, wouldnt you?

  28. Sydney Lawrence says:

    Paul Grenfell I would think that most supporters of Telstra would agree that Telstra management should, after close examination of all factors, make the decision that best supports Telstra at the earliest possible time.

    As those outside the sphere of knowledge do not know the absolute facts and figures involved, it is impossible for us to identify the best solution to the situation. We will know however in the near future, and when we have details we will closely examine the result.

    Some facts are known with obvious answers. Telstra must receive adequate compensation for assets sold. If acceptable offers for Telstra’s possessions are not forthcoming Telstra will need to position itself to compete vigorously with the NBN Co. Telstra owners (and Australian voters) must be kept informed on developments at all times.

    Probably of prime importance is the fact that if and when a deal is done with NBN Co all draconian blackmail of Telstra must cease and Telstra and opponents be allowed to compete for acceptance of Australian consumers in the manner one would expect in a free enterprise and competitive system.

  29. ben andary says:

    Where to start

    I do not think that I care about the share price so much (I am A shareholder in Telstra) as this blog was created to improve customer services and give us an opportunity to express our views that would help improve products and services by Telstra.

    There seems to be a lot of personal attacks here which are totally unnecessary and very counter productive . Now if we can just get past all these personal attacks and use our energies and time to be productive in our criticism or praise of Telstra and work together in making suggestions that would benefit Telstra in providing their array of services and pricing of these services then I would like to think that we would all end up winners the customer and the shareholder as we cannot separate them and success for one goes with the other.

    As for the NBN I think that this government has totally got it wrong and there are a lot more areas that this money would be better spent such as health,roads etc. All we need to do is improve what we have now and that will be taken care of with improvements in technologies which will provide more than the required speed that 99.9% of people will be satisfied with.

    I do not know what the rest of you here feel but I am more than satisfied with the services that are available at the moment and my beef has always been that Telstra should be more competitive with their services and prices and at least be as close to their competitors services and pricing as possible if anything they should be leading the way and be the leader not the one who is always two steps behind their competitors that is why they have lost so many customers and will continue to do so if they do not change their ways NOW.

    As for the Labour Party or Liberals they should start to see what the people really want not what they think they want or need as they have a tendency to get it wrong most of the time. I am sick of paying so much direct and indirect taxes in this country and seeing how much of that money is wasted. If they spent the money wisely and not wasted the amount that they do waste there would be no need to fix the hospital system, the roads,etc as I believe that the taxes collected should be more than enough to provide all this and we should have some of the best standards in the world.

    Problem is we have too many idiots in parliament who only seem to care about their own agendas not what is good for the majority of the people and the good of this great country.
    Telstra is and should be a great Australian company that should be allowed to compete on its own footing and be able to provide real competition to all of their competitors and give real service to customers and competitive pricing with those services as obviously this all gets put back into the Australian economy through workers and dividends and services provided.

    I could go on and on here but will leave it for another day hope we can get together here and provide real and constructive ideas that would benefit us all that being the customer and the shareholder alike.

  30. Telstra is the company to provide ALL AUSTRALIANS the best COMMUNICATIONS that is possible at the best cost, this is the charter it was given. Other companies were to provide additional services where wanted giving people choice.
    Telstra in providing Australian wide communications not just in SALES but in SERVICE too.

    Australians have and always will want the best they can get. Telstra has provided this in a country which has varied situations from Capital cities to very remote areas with short and long distances to customers. Providing services to remote and new areas is not cheap.
    Australians want CLEAR and NOISE FREE calls. To be able to talk as if the person is right next to you. Some mobile calls and overseas calls FAIL this test completely. Obtain new type of services when they can be provided.

    We DO NOT WANT ( BATTS in the ROOF VERSION 2 ) the NBN rollout.
    Where we have every fly by night one being involved.
    Hackers from overseas being able to access the network and cause havoc.
    Where will the privacy and security of our private phone calls go!!!!
    Plus all other services we have.
    Australian Communications WILL be SMASHED.

    I have done a PREACTIVE look at the NBN and I DO NOT LIKE WHAT I HAVE SEEN and I am not wrong.

    We need to SUPPORT Telstra in its REBUILD to be the BEST in the WORLD.

    We need URGENTLY a study done to work on ways to stop problems on the Internet being caused from countries which allow ones to do as they like on the internet. Do we need GATEWAYS or shutoff points to eliminate those areas?

  31. Vasso Massonic says:

    Sydney, I have a prior engagement on 1st April (nothing to do with April fools day!) so will miss this important event which came out of the blue. If you do make it to Melbourne, give the senator my warmest regards and look very much to meet him at some other time.

    In congratulating Senator Ludlam I intimated that ” The electorate are fast learning about the much needed power of the cross benches in the Senate.

    We look forward to the forthcoming general elections, as never before.”

  32. Vasso Massonic says:

    Tom, I read that post. From experience, it seems they prefer new topics to responses to Posts.

    They did print my latest Post below, so keep hammering.

    recipe for a colossal disaster
    Vasso Massonic

    24 Mar 2010 2:36 PM

    Stephen,

    (See Maybe Telstra isn’t just paranoid, March 24.) Another day another row emerges and, guess what, (Rudd’s favourite saying) Telstra continues to draw the short straws over the NBN muddle created by the man of straw.

    Before gaining the go ahead for the FTTH NBN he has, again, put the cart before the horse by legislating that new homes must be readied for FTTH with effect from July 1 2010. This interim period has created a storm with Telstra accused by industry ‘executives’ of holding housing projects to ransom. And housing experts, frustrated with the government as to whether NBN would be available to take advantage of the connections. The imposition of costs amounting to $520 million a year is a real financial burden on housing projects and is quite understandable.

    When one considers that each nook and cranny on this vast continent will need to be made ‘fibre-ready’ in particular, the millions of spaces between nodes and homes, makes one shudder by the mere thought of the disruption and cost for eight long years. Even with Telstra capitulating, it’s a recipe for a colossal disaster.

    Australia, be very concerned.

  33. Vasso Massonic says:

    For anyone interested, I sent the following to Tony Abbott and the cross bench senators.

    Dear ………..,

    BigPond Video ( http://bigpondvideo.com/newstv ) to my rescue.

    During the Tasmanian and South Australian State elections there was a decidedly lack in free-to-air broadcasting but BigPond Video saved the night.

    The dust has yet to settle following the destructive Telstra wind of change, the Communications Minister is embarking on other harebrained reform plans which threaten to drag the telecommunications sector into the complex world of regulated content. Prompting The Australian Financial review’s Editorial on page 66 last Friday to write “So much for the national broadcaster. When South Australian Premier Mike Rann was interviewed last Saturday on the result of the state election, in most other states ABC1 was running Midsomer Murders and ABC2 was showing a rerun of a black-and-white movie. Taxpayers were forced to turn to Sky News for coverage…….. continued.

    By contract, during the Health debate between the Prime Minister and the Leader of the Opposition at the Press Club, the ABC played center stage and the free-to-air channels dabbled with wormology and declared to Prime Minister Winner! Winner of what?. Which brings to mind a recent joke doing the rounds:

    It’s a slow day in a dusty little Australian town. The sun is beating down and the streets are deserted. Times are tough, everybody is in debt, and everybody lives on credit.

    On this particular day a rich tourist from down south is driving through town, stops at the local motel and lays a $100 bill on the desk saying he wants to inspect the rooms upstairs in order to pick one in which to spend the night.

    He gives him keys to a few rooms and as soon as the man walks upstairs, the owner grabs the $100 bill and runs next door to pay his debt to the butcher.

    The butcher takes the $100 and runs down the street to repay his debt to the pig farmer.

    The pig farmer takes the $100 and heads off to pay his bill at the supplier of feed and fuel.

    The guy at the Farmer’s Co-op takes the $100 and runs to pay his drinks bill at the local pub.

    The publican slips the money along to the local prostitute drinking at the bar, who has also been facing hard times and has had to offer him “services” on credit.

    The hooker rushes to the motel and pays off her room bill to the motel owner with the $100 .

    The motel proprietor then places the $100 back on the counter so the rich traveller will not suspect anything.

    At that moment the traveller comes down the stairs, picks up the $100 bill, states that the rooms are not satisfactory, pockets the money, and leaves town.

    No one produced anything. No one earned anything.

    However, the whole town is now out of debt and looking to the future with a lot more optimism.

    And that, ladies and gentlemen, is how the Australian Government is conducting business today..

    Kind Regards

    Vasso Massonic

  34. Sydney Lawrence says:

    Having read the Telstra Company Secretary information transfer to the Australian Securities Exchange 29 March 2010, Telstra has signalled to Australians that the process of change has begun at Telstra.

    With change there are opportunities and of course there are dangers and I am sure all who wish Telstra well will desire for a good result from the announced changes.

    Time will tell, and if those charged with decision making at Telstra are successful, then I am sure they will receive the grateful thanks of Telstra supporters.

    Of course the verdict of the changes will be delivered on the results presented and every stakeholder of Telstra will scrutinise closely every result that is presented.

  35. marc says:

    just as i thought i post my complaint and get no answer typical telstra all talk no action the blind leading the blind

  36. Vasso Massonic says:

    Sydney, the changes are purely operational. Structural changes would require shareholders approval.

  37. Robbie Stephens says:

    Ben, unfortunately personal attacks are unavoidable when certain people who love to tell portfolio driven shareytales are involved.

    Those who, when anyone comes here and does not shower hugs and kisses on Telstra, are accused of being disparaging opponents out for their own finanncial benefits or simply called village idiots, by two one-eyed Telstra minions.

    The most hypocritical part of these claims are…

    1) Both of these gentlemen are in fact TLS shareholders, who disparage anyone but Telstra and as TLS shareholders COMMENT EXCLUSIVELY FOR THEIR OWN FINANCIAL INTERESTS IN TELSTRA.

    2) After having been supplied with URL links, articles etc (even from governments and High Courts) to trotally disprove their claims, the same two still keep repeating as factual, thjeir disproved propaganda. Propaganda invented by Telstra’s previous management… So speaking of “village idiots”!

    As for you being happy with your comms, that’s lovely and half the problem. Because many Australians have sub-standard comms as they are on RIMS (which give them dial up speeds only) or no choice but expensive wireless broadband.

    This is why the government is building a NBN (NATIONAL broadband network) so that others who unlike you and I, who do not have… will have.

    As for the government getting it totally wrong, well they were voted in, for amongst many other things of course, an election promise to build a NBN, so…

  38. Robbie Stephens says:

    A process of change has begun at Telstra, eh Syd?

    But how can you improve on the perfection [sic]?

    Hmmm, quite a quandary, eh?

  39. Vasso Massonic says:

    Sydney, you got me fired up mate.

    Dear Senator Ludlam,

    I thank you for your E-mail thanking me for forwarding some gathered information on the NBN/Telstra negotiations.

    My prime concern is our telecommunications national interest. The value of our Telstra shares is of no consequence, the investment has always been underwater and in the normal course of such an event, investors would sell the shares, offset the loss against future gains and move on. But, with Telstra its a different kettle of fish. We simply cannot afford to have an other debacle with a $43 billion project which could decimate Telecommunications in Australia.

    I was simply astounded to read the following article, Courtesy AAP:

    Call for companies to work on NBN

    From: AAP

    March 29, 2010 2:05PM

    “NBN Co has called for capability statements from design and construction services businesses to work on the fibre portion of the national broadband network.

    The company has issued a Request for Capability Statement (RCS) to start the formal engagement process and expects to issue a formal request for proposals in June or July this year.

    “The process will also encourage mid tier and smaller contractors that wish to register an interest and will ultimately help them offer their services to the head contractors,” NBN said in a statement.

    NBN head of construction Patrick Flannigan said NBN Co wanted to hear from companies that had the proven capability to deliver large scale infrastructure projects in Australia.

    Mr Flannigan said planned physical construction would involve a staged approach which would eventually pass more than ten million premises over eight years and require laying more than 200,000 kilometres of fibre cable.”

    After spending millions on a feasibility study, which we are yet to see. The company will necessitate companies to spend more millions on expressions of interest. The job entails much more than “laying more than 200,000 kilometres of fibre cable.” Each nook and cranny on this vast continent will need to be made ‘fibre-ready’ in particular the millions of spaces between nodes and homes, makes one shudder by the mere thought of the cost and disruption for eight long years.

    Assuming that this mission impossible is somehow achieved, what happens to the 30,000 loyal Telstra employees and the settlement of the potential compensation claims by the 9 million customers.

    !!!!!!!

    Kind Regards

    Vasso Massonic

  40. Vasso Massonic says:

    Addendum: in an other report, they are referred to as:

    \NBN calls for partners on fibre network\

    http://www.businessspectator.com.au/bs.nsf/Article/NBN-calls-for-partners-on-fibre-network-pd20100329-3Z6YH?OpenDocument&src=hp7

    Now, I am really confused

  41. http://exchange.telstra.com.au/2009/11/04/a-new-view-on-communications/comment-page-8/#comment-3588

    Hi Marc

    We did publish your comment (see link above). I’m sorry you couldn’t find it. I have passed this on to our network team.

    Cheers
    Kristen

  42. Hi Marc

    Me again. Not sure if this answers your comment completely but it’s important to remember that wireless and fixed technologies, such as ADSL, are very different and that actual speeds vary due to congestion, distance from the cell, local conditions, hardware, software and other factors. The Next G™ network already offers customers speeds and capacity that are among the best in the world. We’re Australia’s largest and fastest national mobile broadband network and customers using compatible devices experience typical user speeds of 550kbps-8Mbps downlink and 300kbps-3Mbps uplink in all capitals and selected regional areas.

    Cheers

    Kristen

  43. SM says:

    Dear Mr. Thodey,
    I’m sure you have more important things to do so I will summarise my thoughts in the following: Telstra is having a very rough trot in the media in general and the ABC in particular. Could we please have some fair, impartial, informative reporting of the Telstra situation on Foxtel? PLEASE.

    PS and make sure Helen Dalley is not involved, I’m sure she is one of the many Telstra Haters!

  44. marc says:

    thanks kristen
    im not being rude but i get told that all the time about how good wireless is. but actully my experience and friends of mine has been shocking with it i know 11 people since christmas that have changed plans because wireless network has been so slow and lots of outages.my latest problem im told is because in melbourne cbd there working at partial loss waiting 4 part since 26th of january .how long does it take to fix a bloody tower i say.i want answers 2months is ridiculous waiting perio.

  45. Vasso Massonic says:

    Here are a few words of wisdom:

    http://www.eurekareport.com.au/iis/iis.nsf/pages/568CB81808429CC1CA2576F5001B11BE?OpenDocument

    Have a lovely Easter break.

  46. Sydney Lawrence says:

    ben andary you have my vote.

    Grahame Barclay, Ditto.

    Vasso likewise.

    Now if we can just get RS to be a little more supportive, EXCELLENT!

  47. Vasso
    You have started to show the true issues of the NBN. I add one more MAJOR ISSUE and that is HOW SECURE will it be!!!!

    Will AUSTRALIANS be FORCED to use the NBN for ALL COMMUNICATIONS and the security problems that will come.

    We MUST NOT HAVE EVERY SMALL or LARGE COMPANY jumping in and having a PART of it. The work from node to homesite will be a major issue like we have not seen the likes of before. The number of issues will be extreme. Who will pay the costs involved. IT WILL BE A BIG MESS.

    We will not have the STANDARDS and the level of SERVICE will be VERY POOR.

    We Need an improved TELSTRA to provide the TOTAL SERVICE as they have done for over 100years.
    With the same security and standards that have been in use.
    WE MUST NOT HAVE TELSTRA SPLIT UP to provide the NBN because IT WILL NOT WORK. TELSTRA have issues NOW because of sub contracting work. These issues MUST NOT ESCALATE.
    Wake up AUSTRALIA and have ONE TELSTRA provide the total SERVICE.

  48. Robbie Stephens says:

    Support a small group of about 5 warped and bitter shareholders (out of 21 million Aussies) who only care about their own pockets and are stuck in a 2005, Sol induced, NWAT time warp – not bloomin’ likely, Syd! Lol…

    As a few of us have been saying – the clock is ticking. The NBN is hurtling ahead (whether you believe it or not – keep that NWAT antagonist flag flying, lol) and if Telstra doesn’t soon jump onboard – others will, in their place…

    Want proof?

    A G A I N in case you missed (or typically ignored) them before (thanks Paul) –

    http://www.commsday.com/node/799

    http://www.itnews.com.au/News/170305,energy-australia-explores-network-tie-up-with-nbn-co.aspx

    And more –

    http://www.zdnet.com.au/nbn-co-moves-on-fibre-rollout-339302106.htm

    More proof (that you CAN’T ignore)? TLS shares again down to – $3.02 (my profits are dwindling, lol…)!

    And as for only Telstra can, as far as fibre roll out is concerned?

    Via the regional blackspots program/backhaul – seems Leightons (Nextgen and Vision Stream – although admittedly still needing Telstra exchanges – but we all know where they came from and who paid for them anyway, lol…) are doing pretty well!!!

    http://www.zdnet.com.au/conroy-s-blackspots-400km-done-5600-to-go-339302133.htm

    Hopefully Telstra will do a NBN deal soon or again, they will have no one to blame but themselves when they miss out, just like FTTN!

    http://www.accc.gov.au/content/index.phtml/itemId/757949/fromItemId/2332

    Dr. Phil’s immortal words, which he said of his competitors, “they are like the dog that caught the bus and then didn’t know what to do with it”. You know to a large degree he was right…

    But it’s perhaps better to catch the bus and wonder, than miss the bus entirely, AGAIN, eh Telstra?

  49. Vasso Massonic says:

    Grahame, Murphy’s Law will have a ball with this one. And sadly, the army of 600-plus ISPs, built up by the ACCC over the years will be in for a rude shock

    This bit is laughable.

    “The process will also encourage mid tier and smaller contractors that wish to register an interest and will ultimately help them offer their services to the head contractors,” NBN said in a statement.”

    Will NBN Co, seriously involve itself in such minute details on a $43 billion eight-year project. Has anyone ever read about Pareto’s principle?

    Seriously though, here is my latest E-mail to Senator Ludlam.

    Dear Senator Ludlam,

    Further to my E-mail dated 29 March 2010.

    I apologise for being a nuisance but the charade over the Government’s NBN is worsening to the extent that it is disruptive and clearly prevents Telstra from running its business efficiently. In this connection, I invite your attention to page 53 of The Australian Financial Review dated 29 March 2010.

    The Telstra negotiating team is acting in good faith whilst NBN Co, secure by the threat of the pending draconian splitting legislation, appear to be on a fishing expedition to go it alone. In an earlier press report, NBN Co had called for capability statements from design and construction services businesses to work on the fibre portion of the national broadband network and laying more than 200,000 kilometres of fibre cable. In an other press report, see:

    http://www.businessspectator.com.au/bs.nsf/Article/NBN-calls-for-partners-on-fibre-network-pd20100329-3Z6YH?OpenDocument&src=hp7

    Senator Conroy is seeking partners to build the fibre segment of the national broadband network.

    It seems our only hope to sort this glorious mess is the green party.

    Kind Regards

    Vasso Massonic

  50. Paul Grenfell says:

    Well Vasso, it seems the NBN can be built without Telstra for much less than $43bill..
    Seems the figure is around $30.. Hardly seems worth bothering for a deal with Telstra..
    http://www.news.com.au/technology/nbn-shouldnt-cost-43bn-says-internode/story-e6frfro0-1225847307183

    Makes you wonder, why doesn’t Telstra just say to the Gov’t “OK, we’ll structurally seperate and convert our total existing national system to an open-access FTTP network” With the gov’t subsidising the rollout in uneconomic areas?

    .