A new view on communications
Filed under: business, corporate, innovation, social media
Telstra CEO David Thodey explains why Telstra Exchange is more than just a blog.
Transcript:
Welcome to Telstra Exchange – our innovative new website where all Australians can exchange views about communications and technology.
Telstra Exchange is a blogging website… But it’s more than that. It’s a symbol, too, of our new approach to communications here at Telstra.
That means it’s a place for you to tell us how you feel, especially about innovation and technology.
- Which products and services make the biggest difference to your life?
- How can communications be used to make Australia a better place?
- What new products or services would you like to make your life simpler and easier?
These are some of the issues we’ll cover here in the coming months.
And your comments will help us plan for the future, and make decisions, that improve the types of products and services we offer all Australians.
That’s why we want to hear from you.
Telstra is a great Australian company – but we can do better by knowing what you want.
First, we need to listen …and Telstra Exchange is our listening post.
And now, it’s over to you.
I read the Australian artical on \Conroy confident of an NBN deal\ and I am so disillusioned by his persistant bully tactics.
He just does not get it.
Australians do not respond favourably to people who try and get their way with this type of behaviour.
This is another clink in the armour of a party that has been given the privelege of forming government.
How many grass fires can you attend to before you run out of resources.
Look at the opinion polls, they are telling you to start listening
to your constituents before they decide not to give you
any advice even if you had second thoughts and tried to
consult with them.
It may already be too late.
Seriously, coming here and reading the always biased, flip-flopping comments of a few forever partial Telstra supporters, saves me a fortune in not needing a subscription to the comedy channel…
An example of such humour! Only a two days ago the “magician mathematician” told us (apparently with a straight face) that the NBN was NOT viable because (and listen carefully now) you need to use a growth figure of “6% compounded (what not 18% like Telstra’s FTTN demand) on investments/returns or investment is simply NOT viable”!
Of course I then used that 6% figure, on his TLS shares to find that they are (-63% growth) and certainly NOT a viable investment what-so-ever.
But having done so, today the magician flip-flops, and now tells me, “no Robbie, you are wrong, it isn’t growth (after all) it’s actually the dividend (yield) that matters”! Lol…
UMM, IT WAS “YOUR FIGURES” (THE ONES YOU USED TO DISPARAGE THE NBN) THAT I USED TOO! Hellooo!
Ok, to keep Brendan happy with my friendly demeanour, let’s forget that growth gibberish from a few days ago and simply put that faux pas down to the comedy factor. So that we can concentrate on today’s magic [sic], the yield!
Ok, so if the NBN were to offer investors say a dividend of 14c, fully franked, paid twice yearly, going by today’s magic; that would make the NBN a most viable investment, then? Lol…
Also, speaking of viability, I still haven’t received an answer regarding unprofitable hospitals, roads etc and whether (like your NBN claims) due to their lack of profitability, they should no longer be built (or even closed)?
But unlike you minions here (who will never cede to anything, even reality) I agree the TLS dividend is very attractive. 14c paid twice yearly for a share which is trading only just above $3 is very good.
But realistically, it is intentionally inflated and has to be, doesn’t it? Otherwise having (-63%) growth, while there are many other lucrative growth investment alternatives out there, Telstra would only have two stubborn, biased, dreamer investors left wouldn’t they?
Seeing all of this, I agree again, some leopards will never change their NWAT spots!
Gee I’m agreeable today (must be Brendan’s pep talk, thanks Brendan)!
I agree Paul, Aussies do not like bully tactics…
Think FTTN with demands of both monopoly and maximum ROI of 18%, “or else” (gee 18% ROI, that leaves plenty of room to negotiate down to your claimed, standard 6%, eh Vasso? No apparently not, lol).
Think non-compliant NBN bid (our way or the highway).
Think refusal to switch on ADSL2+
Think stopping legal access to the PSTN
And the piece de resistance, 900 more Telstra employees to be sacked, etc…
So is it becoming even minimally clearer as to why Telstra have so many detractors and have felt the wrath of 2 successive governments of opposite political persuasion?
The problem with many on this site is you are running before you can even crawl.
“You are looking at shareprice and changes at the top before looking at the basics.”
You need understanding and experience at the lower level to build an understanding of what is needed at a higher level. Without this we have massive waste.
We have this problem not only with Telstra but with railways, roads, local council, state governments, hospitals etc. In answer to one comment we do need Hospitals etc but we need them built smarter.
We need to be more productive and working smarter at the lower level.
My only hope is that we do not get given a NBN built by these people just looking at the top picture.
( It appears it will be.)
The network TELSTRA had built was not a simple job. On the crossbar exchange switching equipment( 60′s to 80′s ) over 2000 modifications had to be done to get it to work to Australian conditions. Who is going to get the NBN to work to Australian conditions!!!!!!!
Being innovative is not the only requirement , you need to have results that work. Here we need to show how Telstra can proceed to the future and provide Australia the best.
Great to see Telstra participate on the Whirlpool Forums.. Thanks to Craig, Nick and Jase.. Good work boys..
(Sol and Phil would be turning over in their graves)
NBN implementation study has been released and it looks increasingly like Negotiations with Telstra are failing and the NBN will go it alone if some deal cant be soon.. End of June was mentioned..
I hope this is not the way its going to turn out, as it would be good if Telstra was on board and would be bound to increase share value..
NBN have to justify spending billions on either compensating Telstra or just using those billions to construct the Network without Telstra. The latter is looking more the case.
With the Extraordinarily competitive plans already proposed , it wont be any problem for them to win customerage from Telstra.
Shareholders should be very concerned if no deal is done.
Excellent point Grahame, in relation to those here, focussing on the share price rather than the basics! Bit like worrying about the icing, before the cake…
So whether you realise it or not, with my facetiousness aimed squarely at the greedy, we are certainly in total agreement there!
Sadly, as I have been saying since NWAT, shares/money, are the only thing some here are interested in and can relate to! Nothing else matters to them and I don’t think some even realise they are so clouded by it. Which is why I particularly scoff at two, extra biased, dollar driven individuals! Anyway…
Along with Paul Grenfell, I have been saying for ages, that I believe Telstra and the government need to agree for OUR (as in everybody in Australia’s benefit). Whereas some here, want Telstra, Telstra, Telstra, simply because it suits their portfolio!
In the end we really want the same thing, but for totally different reasons! But Telstra have, due to their own stubborness and greed, are in a tricky situation – join, or compete with the NBN.
So whether you agree they should or not, if the NBN goes ahead without Telstra, that will be a dark day for all Telstra stakeholders, in my opinion!
Hear hear, as usual Paul Grenfell…
I also have better things to do too Mr. M.
But me disproving greedy TLS shareholder lies, in order to obtain a fair deal for all Aussies, not just a small financially biased, outspoken few, is a noble cause… I feel!
With the go ahead of the NBN indicated today TELSTRA needs to show it can do it far superior to the governments NBN. It needs to show the major issues that will come and there is a lot already.
There is one issue that even TELSTRA has MAJOR PROBLEMS with and that is to do with the use of unskilled contractors.
I know of a case very recently where contractors to Telstra were working in a difficult area next to a large brick letterbox and a hole just under 2 metres deep next to it, appeared to not take any precautions. They used it for support which it did not have at the time. They were told at the time not to support themselves on it but they disreguarded the advice. It was noticed later that the letterbox had a slight dip and I advised the council workers but they could not see the issue ahead. A few days later is was very lucky after a ground slip we did not have serious injury or death because it was morning tea time at the time. There was damage to Telstra , water and Electricity conduits etc. The workers working with the hole were local council workers but they did not expect it to fall. I did tell them after the Telstra contractors had left that the letterbox did not appear level but they did not think it would affect them. I was not involved with the actual work but observed it from a safe distance to make sure I knew what had been done in case of problems afterwards as I would of been affected. It was my letterbox on my property on a drain owned by the council.
PLEASE PLEASE We do not want a repeat. Look at the problems we will have. It will cost Australians a LOT more.
I can see THREE MAJOR ISSUE GROUPS. .
1. Damage to present plant by the installation will be massive. ( Look at Tasmania already )
2. Use of unskilled staff in all areas.
3. Connection and providing of SERVICES.
A couple of months back, when Sen Conroy refused to release the McKinsey NBN report, Telstra supporters bagged him.
They bagged him simply because they conceitedly believed the report would show Telstra paramount to any NBN plans.
Here’s what I said 26/3, ZDNet…
“Wouldn’t it be interesting and quite a surprise (particularly for TLS supporters who bag him daily) if Conroy was not tabling the report, because he actually wants to do it the easy way and deal with Telstra… but the report recommends not to!!!” {END}.
Well today –
http://www.theaustralian.com.au/news/nation/national-broadband-network-viable-without-telstra/story-e6frg6nf-1225863104962
http://www.itnews.com.au/News/173975,government-claims-nbn-will-pay-itself-off.aspx
http://www.zdnet.com.au/study-reveals-15-year-nbn-payback-339302902.htm
Another…
http://www.zdnet.com.au/43bn-nbn-not-so-back-of-the-envelope-339302911.htm
TELSTRA you NEED to WAKE UP.
You have joined all the other MAD COMPANIES in the way you are operating and TRUE AUSTRALIANS are FED UP.
I was told about a pillar LID being off and on the ground with no o ne in sight. This is a morning of some heavy rain.
I gave him a number to call and he called back lost.
I called for him and NO WONDER he GOT LOST. I almost through my phone out the window in TOTAL FRUSTRATION. It took 17:24 minutes to finally get a job lodged. This is going through systems which do not relate to this situation. Also I was placed in the billing area operator which I did not ask for. Then when I finally got through to faults I rate the operator ability extremely low. It appears you have operators who have NO IDEA what they are doing.
This backs up my previous messages on this site.
It appears you have got rid of experience and ability and replaced with very unskilled staff on the workface. Your systems also give indications of being VERY POOR for the CUSTOMER.
WAKE UP TELSTRA.
” Today WHO is responsible for TELSTRA’s PLANT ( Cable,conduit,PILLARs etc ) and what is the number for the public to report problems ” ( It may not affect that customer’s home phone, so that number is useless ”
The above problem was obtained by calling the number on the TELSTRA bill.