by Jacob Grainer

The Nokia Lumia 930 is the latest and, arguably, greatest, smartphone from Nokia. It replaces the earlier Lumia 92, and includes the Windows Phone 8.1 software as well as some significant hardware improvements.

My overall impression is that Lumia 930 is a premium smartphone, competing on an equal footing in user experience and specification with other premium phones. It’s a worthy contender for both business and personal use.


by Tracey Grimson

Welcome to your weekly Telstra Media wrap, where we bring you the hottest news stories every Friday.

This week was dominated by one news story – the passing of former Prime Minister, Gough Whitlam, which was felt across the entire Australian political spectrum. Sky News covered the story in detail, quickly creating a hub on their website, featuring updates throughout the day of his passing.


by Toby Dewar

Telstra Album Of The Year nominees Chet Faker and Sheppard are confirmed to join 5 Seconds of Summer to perform at the 2014 ARIA Awards Connected By Telstra on November 26, bringing music fans one of the most exciting ARIAs line-ups ever delivered.

The Telstra Album of the Year nominations for Chet Faker and Sheppard top off a massive year for these amazing Australian acts. We’re excited to see them return home for what will undoubtedly be a highlight on the night.

We’ll continue to update you with all the latest on the 2014 ARIAs over the coming weeks, including details of how you can connect with the awards through Telstra for a brilliant music experience!


by David Thodey

I want to clarify a statement that was attributed to me in a media article about the performance of our contact centres in Perth.

At a function yesterday I was asked about language challenges our customers report when speaking with people in some of our contact centres.

The point I made was that when we look into reports about accents, often we find the customer was actually speaking to someone in Australia. Perth was merely cited as an example, as we have many centres across Australia.

I went on to reinforce how critical it is that all of our people have good communication skills and are held to the same high standards of customer service.


by Britt James

This week we had the great privilege of serving our first customers in our new Sydney George Street store, which will serve as a model for the roll-out of a new customer experience in stores right across our network.

What’s different about the store? Where to begin…

From the moment you step inside, you see an environment that’s built around you. It’s warm, inviting and open. Our team can personalise every part of the experience you have in store (and beyond). And we’ve got some really cool new interactive technologies that make it easy for you to discover the richness of our communications solutions.

Current contributors

Jacob Grainer

Legal Counsel

Telstra Digital

Tracey Grimson

General Manager, Content Publlishing

Telstra Media

Toby Dewar

General Manager, Media Sponsorships and Awards

Brand Marketing, Telstra

David Thodey

Chief Executive Officer